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d) Warranty
General warranty and guarantee
conditions
We guarantee that the system-integrated compo-
nents are free of defects within the warranty peri-
od. If, exceptionally, a defect should occur in the
components during this time, it will be repaired
free of charge.
Free warranty repair will only be provided upon
presentation of the original invoice; purchase re-
ceipt issued and stamped by the Seller, provided
that the invoice contains the name of the Buyer,
the name and address of the Seller, the model
designation and, if applicable, the serial number
of the purchased product and the date of purcha-
se. We reserve the right to refuse warranty repair if
this information is incomplete or has been subse-
quently removed or modified. We also reserve the
right to replace the defective product with another
equivalent product of the same or better quality
as the defective product, instead of repairing the
defective product.
1. Warranty period
The warranty period is two years from the date of
purchase as evidenced by the documents mentio-
ned above.
2. Use of the guarantee
The repair takes place in service points authorized
by us. Any costs incurred for the safe transport of
the product to the service point and back shall be
borne by the purchaser.
3. Area of application
The scope refers to Great Britain and all countries
of the European Union.
4. Warranty exclusions
Our warranty does not cover:
- Regular inspections, maintenance and repair or
replacement for parts after normal wear and
tear
- The replacement, repair or delivery of consu-
mables
- Troubleshooting of any type of software
- parts subject to wear and tear, consumables
and accessories used with this product
- The repair of defects caused by changes made
to the product without our permission.
- adaptations of the products to technical and/
or safety norms or standards which are neces-
sary because the product does not comply with
the safety norms or standards in the country of
useoutside the country of purchase or because
of changes to thesesafety norms or standards
after purchase
- Compensation for damage caused because the
product does not comply with the technical
standards and norms given in the country of
use outside the country of purchase.
The warranty is not transferable, and is void if the
product has been resold privately in the meantime
(warranty applies only to first buyers), or if errors
or damage have been caused by:
- Improper handling, excessive use or handling or
operation of theproduct in a manner inconsis-
tent with the instructions contained in the
operating instructions or manuals for the
operating personnel and ; or relevant user
documents, including but not limited to im-
proper storage, falls or severe vibrations;
- Corrosion, dirt, water or sand;
- Repairs or modifications carried out by an
unauthorised specialist workshop;
- Use of spare parts that are not suitable for the
product.
- Connection of the product to equipment not
intended for this connection
- Insufficient packaging when shipping the
product to an authorized service center;
- Accidents, natural disasters and all other causes
that we cannot control or foresee, including, but
not limited to lightning, water, fire, sedition and
inadequate ventilation and air conditioning.
5. Other
The repair may be delayed outside the original
country of purchase if the repair product is not yet
sold there or is sold in a country-specific version
and as a result certain spare parts for the product
are not available in that country.
We assume no liability for further claims. This
shall not apply where liability is mandatory, e. g.
in cases of intent, gross negligence, injury to life,
limb or health, or breach of fundamental contrac-
tualobligations.
If the product is returned for warranty purposes,
the product must be carefully packed, insured and
accompanied by proof of purchase and a descrip-
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