Brother DCP-L2550DW User Manual

ii
Confidential
4.2.2 No paper feeding from MP tray ............................................................................ 2-74
4.2.3 No paper feeding from manual feed slot .............................................................. 2-75
4.2.4 Multiple sheets of paper are fed ........................................................................... 2-75
4.2.5 Paper becomes wrinkled ...................................................................................... 2-76
4.2.6 Paper is fed at an angle ....................................................................................... 2-76
4.2.7 Paper curls ........................................................................................................... 2-77
4.2.8 Unable to perform 2-sided printing ....................................................................... 2-77
4.2.9 Paper jam ............................................................................................................. 2-78
4.3 Troubleshooting for Image Defects ................................................................................... 2-83
4.3.1 Image defect examples ........................................................................................ 2-83
4.3.2 Troubleshooting image defect .............................................................................. 2-84
4.4 Troubleshooting for Software Problems ........................................................................... 2-98
4.4.1 Unable to receive data ......................................................................................... 2-98
4.5 Troubleshooting for Network Problems ............................................................................ 2-99
4.5.1 Cannot make a print through network connection ................................................ 2-99
4.5.2 Cannot connect to access point ........................................................................... 2-99
4.6 Troubleshooting for Control Panel Problems .................................................................. 2-100
4.6.1 Nothing is displayed on the LCD ........................................................................ 2-100
4.6.2 Nothing is displayed on the LED ........................................................................ 2-100
4.6.3 Unable to perform panel operation ..................................................................... 2-100
4.7 Troubleshooting for Toner Cartridge and Drum Unit Problems ...................................... 2-101
4.7.1 New toner not detected ...................................................................................... 2-101
4.7.2 Toner cartridge not detected .............................................................................. 2-101
4.7.3 Toner replacement message displayed on LCD is not cleared .......................... 2-102
4.7.4 Drum error .......................................................................................................... 2-102
4.7.5 Drum replacement message displayed on LCD is not cleared .......................... 2-102
4.8 Troubleshooting for Fuser Unit Problems ....................................................................... 2-103
4.8.1 Fuser unit failure ................................................................................................. 2-103
4.9 Troubleshooting for Laser Unit Problems ....................................................................... 2-103
4.9.1 Laser unit failure ................................................................................................. 2-103
4.10 Troubleshooting for PCB Problems ................................................................................ 2-104
4.10.1 Main PCB failure ................................................................................................ 2-104
4.10.2 Full memory ........................................................................................................ 2-104
4.11 Troubleshooting for Document Feeding Problems ......................................................... 2-105
4.11.1 No document is fed ............................................................................................ 2-105
4.11.2 Multiple documents are fed ................................................................................ 2-105
4.11.3 Document jam .................................................................................................... 2-106
4.11.4 Document becomes wrinkled ............................................................................. 2-107
4.11.5 Document size is not detected correctly ............................................................. 2-107
4.12 Troubleshooting for Scanning Image Defect .................................................................. 2-108
4.12.1 Defect examples ................................................................................................. 2-108
4.12.2 Troubleshooting according to image defect ....................................................... 2-108
4.13 Troubleshooting for FAX/Phone Problems ..................................................................... 2-113
4.13.1 Fax cannot be sent ............................................................................................. 2-113
4.13.2 Fax cannot be received ...................................................................................... 2-114

Brother DCP-L2550DW Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Poster printing function	No
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	36 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A4)	36 cpm
Scan to	E-mail, File, Image
Scan drivers	SANE, TWAIN
Scanner type	Flatbed & ADF scanner
Scan speed (black)	22.5 ppm
Scan speed (color)	7.5 ppm
Image formats supported	BMP, JPEG, PNG, TIF, TIFF
Document formats supported	PDF, XML, XPS
Optical scanning resolution	1200 x 1200 DPI
Printing colors	Black
Maximum duty cycle	15000 pages per month
Number of print cartridges	1
Page description languages	BR-Script 3, GDI, PCL 6, PDF 1.7
Sustainability certificates	ENERGY STAR
Display	LCD
Market positioning	Home & office
Display number of lines	2 lines
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, WPA-PSK
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS Name Resolution, DNS Resolver, mDNS, LLMNR Responder, LPR/LPD, Custom Raw Port/Port 9100, IPP, FTP Client and Server, TELNET Server, SNMPv1/v2c/v3, HTTP Server, TFTP Client and Server, SMTP Client, ICMP, Web Services (Print/Scan)
Supported network protocols (IPv6)	NDP, RA, DNS Resolver, mDNS, LLMNR Responder, LPR/LPD, Custom Raw Port/Port 9100, IPP, FTP Server, SNMPv1/v2c, TFTP Client and Server, SMTP Client, ICMPv6, LLTD Responder, Web Services (Print/Scan)
Bundled software	Nuance
Included cartridge capacity (black)	700 pages
Quantity per pack	1 pc(s)
Internal memory	128 MB
Processor frequency	600 MHz
Sound pressure level (printing)	50 dB
Operating relative humidity (H-H)	20 - 80 %
AC input voltage	120 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.02 W
Power consumption (ready)	43.5 W
Power consumption (sleep)	0.8 W
Power consumption (copying)	440 W
Power consumption (printing)	420 W
Power consumption (average operating)	- W
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	100 sheets
Auto document feeder (ADF) input capacity	50 sheets
Paper tray media types	-
ISO A-series sizes (A0...A9)	A4, A5, A6
Multi-purpose tray media types	Executive, Legal, Letter
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 230 g/m²
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1

Weight and Dimensions

Depth	398.8 mm
Width	408.9 mm
Height	317.5 mm
Weight	11612 g