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Brother DCP-L5500DN User Manual

Brother DCP-L5500DN
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Home > Troubleshooting > Network Problems > My Brother Machine Cannot Print, Scan, or PC-FAX
Receive over the Network
My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the
Network
Cause Action Interface
Your security software
blocks your machine's
access to the network.
(The Network scanning
feature does not work. )
(Windows
®
)
Configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, type
the information below:
- In Name:
Type any description, for example Brother NetScan.
- In Port number:
Type 54925.
- In Protocol:
UDP is selected.
See the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Macintosh)
Launch ControlCenter2. Click the Model pop-up menu, and then
select Other.... The Device Selector window appears. Reselect
your network machine, make sure Status is idle, and then click
OK.
Wired/Wireless
Your security software
blocks your machine's
access to the network.
(The network PC-Fax
Receive feature does not
work.)
(Windows
®
)
Set the third-party Security/Firewall Software to allow PC-FAX Rx. To
add port 54926 for Network PC-FAX Rx, type the information below:
In Name:
Type any description, for example Brother PC-FAX Rx.
In Port number:
Type 54926.
In Protocol:
UDP is selected.
See the instruction manual that came with your third-party Security/
Firewall Software or contact the software manufacturer.
Wired/Wireless
Your security software
blocks your machine's
access to the network.
Some security software might block access without showing a security
alert dialog box even after successful installation.
To allow access, see the instructions for your security software or ask
the software manufacturer.
Wired/Wireless
Your Brother machine was
not assigned an available
IP address.
Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your
computer and the Brother machine are correct and located on the
same network.
For more information about how to verify the IP address and the
Subnet Mask, ask your network administrator.
(Windows
®
)
Confirm the IP address and the Subnet Mask using the Network
Connection Repair Tool.
Wired/Wireless
The failed print job is still
in your computer's print
queue.
If the failed print job is still in your computer's print queue, delete it.
Otherwise, double-click the printer icon in the following folder and
cancel all documents:
- (Windows
®
XP/Windows Server
®
2003)
Click Start > Printers and Faxes.
- (Windows Vista
®
)
Wired/Wireless
564

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Brother DCP-L5500DN Specifications

General IconGeneral
N-up printing2, 4, 9, 16, 25
Secure printingYes
Print technologyLaser
Maximum resolution1200 x 1200 DPI
Duplex printing modeAuto/Manual
Time to first page (black, normal)7.2 s
Print speed (black, normal quality, A4/US Letter)40 ppm
Duplex print speed (black, normal quality, A4/US Letter)10 ppm
Scan toE-mail, E-mail Server, FTP, File, Image, OCR, USB
Scan driversISIS, TWAIN
Scanner typeFlatbed & ADF scanner
Grayscale levels256
Input color depth48 bit
Output color depth24 bit
Scan speed (black)24 inch/min
Scan speed (color)20 inch/min
Image formats supportedJPG, TIF
Maximum scan resolution19200 x 19200 DPI
Document formats supportedPDF, XPS
Copier resize25 - 400 %
Maximum copy resolution1200 x 600 DPI
Maximum number of copies99 copies
N-in-1 copy function (N=)2
Copy speed (black, normal quality, A4)40 cpm
FaxingNo
Printing colorsBlack
Maximum duty cycle50000 pages per month
Recommended duty cycle0 - 3500 pages per month
Number of print cartridges1
Page description languagesBR-Script 3, Epson FX, IBM ProPrinter, Microsoft XPS, PCL 6, PDF 1.7
DisplayLCD
Control typeTouch
Product colorBlack, Graphite
Display diagonal3.7 \
Market positioningBusiness
Email protocolsAPOP, IMAP4, POP3, SMTP
Cabling technology10/100Base-T(X)
Security algorithms802.1x RADIUS, APOP, EAP-FAST, EAP-MD5, EAP-TLS, EAP-TTLS, HTTPS, IPPS, IPSEC, PEAP, SMTP-AUTH, SNMP, SSL/TLS
Ethernet LAN data rates10, 100 Mbit/s
Online services supportedBox, Dropbox, Evernote, Facebook, Flickr, Google Drive, OneDrive, OneNote, Picasa
Mobile printing technologiesApple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, POP3, SMTP Client, IPP/IPPS, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMP, Web Services (Print/Scan), SNTP Client, LDAP, IMAP4
Supported network protocols (IPv6)NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, POP3*, SMTP Client, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c, HTTP/HTTPS server, TFTP client and server, ICMPv6, SNTP Client, LDAP, Web Services (Print/Scan), IMAP4
Processor familyARM
Sound pressure level (printing)54 dB
Sound pressure level (quiet mode)52 dB
Mac operating systems supportedMac OS X 10.0 Cheetah, Mac OS X 10.1 Puma, Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.2 Jaguar, Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Mobile operating systems supportedWindows Phone, Windows RT
Server operating systems supportedWindows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supportedWindows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 2000, Windows 2000 Professional, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Standard interfacesEthernet, USB 2.0
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Package depth520 mm
Package width545 mm
Package height641 mm
Package weight19700 g
Power consumption (off)1.6 W
Power consumption (sleep)7.5 W
Power consumption (standby)34 W
Power consumption (PowerSave)390 W
Power consumption (average operating)645 W
Energy Star Typical Electricity Consumption (TEC)1.832 kWh/week
Sustainability certificatesNordic Swan Ecolabel, Blue Angel, ENERGY STAR
Paper tray media typesPlain paper, Recycled paper, Thick paper, Thin paper
Paper tray media weight60 - 120 g/m²
Non-ISO print media sizesExecutive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)A4, A5, A6
Multi-purpose tray media typesBond paper, Envelopes, Labels, Letterhead, Plain paper, Recycled paper, Thick paper, Thicker paper, Thin paper
Maximum ISO A-series paper sizeA4
Multi-Purpose Tray media weight60 - 200 g/m²
Auto Document Feeder (ADF) media weight64 - 90 g/m²
Paper input typePaper tray
Total input capacity250 sheets
Total output capacity150 sheets
Multi-Purpose tray input capacity50 sheets
Auto document feeder (ADF) input capacity40 sheets
CertificationGS Mark
Harmonized System (HS) code84433100
Weight and Dimensions IconWeight and Dimensions
Depth427 mm
Width435 mm
Height486 mm

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