ii
Confidential
4.4 Troubleshooting for Software Problems  ...........................................................................  2-78
4.4.1 Unable to receive data  .........................................................................................  2-78
4.5 Troubleshooting for Network Problems ............................................................................  2-79
4.5.1 Cannot make a print through network connection ................................................  2-79
4.5.2 Cannot connect to access point  ...........................................................................  2-79
4.6 Troubleshooting for Control Panel Problems ....................................................................  2-80
4.6.1 Nothing is displayed on the LCD  ..........................................................................  2-80
4.6.2 Nothing is displayed on the LED  ..........................................................................  2-80
4.6.3 Unable to perform panel operation .......................................................................  2-80
4.7 Troubleshooting for Toner Cartridge and Drum Unit Problems  ........................................  2-81
4.7.1 New toner not detected  ........................................................................................  2-81
4.7.2 Toner cartridge not detected  ................................................................................  2-81
4.7.3 Toner replacement message displayed on LCD is not cleared  ............................  2-82
4.7.4 Drum error  ............................................................................................................  2-82
4.7.5 Drum replacement message displayed on LCD is not cleared  ............................  2-82
4.8 Troubleshooting for Fuser Unit Problems  .........................................................................  2-83
4.8.1 Fuser unit failure ...................................................................................................  2-83
4.9 Troubleshooting for Laser Unit Problems  .........................................................................  2-83
4.9.1 Laser unit failure ...................................................................................................  2-83
4.10 Troubleshooting for PCB Problems  ..................................................................................  2-84
4.10.1 Main PCB failure  ..................................................................................................  2-84
4.10.2 Full memory ..........................................................................................................  2-84
4.11 Troubleshooting for Other Problems .................................................................................  2-85
4.11.1 Cannot make print  ................................................................................................  2-85
4.11.2 Cannot update firmware  .......................................................................................  2-86
4.11.3 “Paper Low” message does not disappear ...........................................................  2-86
4.11.4 Message indicating that the report is full does not disappear ..............................  2-87
4.11.5 Paper tray cannot be recognized  .........................................................................  2-87
CHAPTER 3 DISASSEMBLY/REASSEMBLY
1. SAFETY PRECAUTIONS ............................................................................................................  3-1
2. PACKING ....................................................................................................................................  3-2
3. SCREW CATALOGUE ................................................................................................................  3-3
4. SCREW TORQUE LIST  ..............................................................................................................  3-4
5. LUBRICATION ............................................................................................................................  3-6
6. OVERVIEW OF GEARS ..............................................................................................................  3-7
7. HARNESS ROUTING ..................................................................................................................  3-9
8. DISASSEMBLY FLOW CHART ................................................................................................  3-16
9. DISASSEMBLY PROCEDURE .................................................................................................  3-17
9.1 Preparation .......................................................................................................................  3-17
9.2 Back cover  ........................................................................................................................  3-18