Brother HL-L5000D Service Manual

i
Confidential
CONTENTS
SAFETY INFORMATION
CHAPTER 1 SUPPLEMENTAL SPECIFICATIONS
1. GENERAL ................................................................................................................................... 1-1
2. NETWORK CONNECTIVITY ....................................................................................................... 1-8
3. SERVICE INFORMATION ........................................................................................................... 1-9
4. SUPPLIES ................................................................................................................................. 1-10
CHAPTER 2 ERROR INDICATIONS & TROUBLESHOOTING
1. INTRODUCTION ......................................................................................................................... 2-1
1.1 Precautions ....................................................................................................................... 2-1
1.2 Checks before Commencing Troubleshooting .................................................................. 2-2
2. OVERVIEW ................................................................................................................................. 2-4
2.1 Cross-section Drawing ...................................................................................................... 2-4
2.2 Paper Feeding ................................................................................................................... 2-5
2.3 Operation of Each Part ...................................................................................................... 2-6
2.4 Block Diagram ................................................................................................................... 2-8
2.5 Main Components ............................................................................................................. 2-9
3. ERROR INDICATIONS .............................................................................................................. 2-10
3.1 Error Codes ..................................................................................................................... 2-10
3.2 Error Messages ............................................................................................................... 2-20
3.2.1 Non touch panel models ..................................................................................... 2-20
3.2.2 Touch panel models ............................................................................................ 2-29
4. TROUBLESHOOTING .............................................................................................................. 2-42
4.1 Error Cause and Remedy ............................................................................................... 2-42
4.2 Troubleshooting for Paper Feeding Problems ................................................................ 2-84
4.2.1 No paper is fed from machine paper tray ............................................................ 2-84
4.2.2 No paper is fed from LT ...................................................................................... 2-85
4.2.3 No paper is fed from TT ...................................................................................... 2-86
4.2.4 No paper is fed from MP tray .............................................................................. 2-87
4.2.5 Multiple sheets of paper are fed .......................................................................... 2-88
4.2.6 Paper becomes wrinkled ..................................................................................... 2-88
4.2.7 Paper is fed at an angle ...................................................................................... 2-89
4.2.8 Paper is curled .................................................................................................... 2-90
4.2.9 Duplex printing is not possible ............................................................................ 2-90
4.2.10 Paper jam ............................................................................................................ 2-91
4.3 Troubleshooting for Image Defects ................................................................................. 2-98
4.3.1 Image defect examples ...................................................................................... 2-98

Brother HL-L5000D Specifications

General

Color	No
N-up printing	2, 4, 9, 16, 25
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	7.2 s
Print speed (black, normal quality, A4/US Letter)	- ppm
Duplex print speed (black, normal quality, A4/US Letter)	20 ppm
Printing colors	Black
Maximum duty cycle	50000 pages per month
Recommended duty cycle	0 - 3500 pages per month
Number of print cartridges	1
Page description languages	Epson FX, IBM ProPrinter, Microsoft XPS, PCL 6, PDF 1.7, PostScript 3
Processor family	ARM Cortex
Sound power level (standby)	34 dB
Sound pressure level (printing)	52 dB
Sound pressure level (quiet mode)	50 dB
Paper input type	Cassette, Paper tray
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Custom media width	76.2 - 215.9 mm
Custom media length	127 - 355.6 mm
Paper tray media types	Plain paper, Recycled paper, Thick paper, Thin paper
Paper tray media weight	60 - 120 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
Multi-purpose tray media types	Bond paper, Envelopes, Labels, Letterhead, Plain paper, Recycled paper, Thick paper, Thicker paper, Thin paper
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 200 g/m²
Display	LCD
Product color	Graphite
Display number of lines	1 lines
Mobile printing technologies	Not supported
Direct printing	-
Standard interfaces	Parallel, USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
AC input frequency	50 - 60 Hz
Power consumption (off)	0.04 W
Power consumption (standby)	32 W
Power consumption (printing)	640 W
Power consumption (PowerSave)	390 W
Storage temperature (T-T)	0 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	35 - 85 %
Operating relative humidity (H-H)	20 - 80 %
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	388 mm
Width	373 mm
Height	255 mm