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Confidential
CONTENTS
SAFETY INFORMATION
CHAPTER 1 SUPPLEMENTAL SPECIFICATIONS
1. GENERAL ................................................................................................................................... 1-1
2. NETWORK CONNECTIVITY ....................................................................................................... 1-8
3. SERVICE INFORMATION ........................................................................................................... 1-9
4. SUPPLIES ................................................................................................................................. 1-10
CHAPTER 2 ERROR INDICATIONS & TROUBLESHOOTING
1. INTRODUCTION ......................................................................................................................... 2-1
1.1 Precautions ....................................................................................................................... 2-1
1.2 Checks before Commencing Troubleshooting .................................................................. 2-2
2. OVERVIEW ................................................................................................................................. 2-4
2.1 Cross-section Drawing ...................................................................................................... 2-4
2.2 Paper Feeding ................................................................................................................... 2-5
2.3 Operation of Each Part ...................................................................................................... 2-6
2.4 Block Diagram ................................................................................................................... 2-8
2.5 Main Components ............................................................................................................. 2-9
3. ERROR INDICATIONS .............................................................................................................. 2-10
3.1 Error Codes ..................................................................................................................... 2-10
3.2 Error Messages ............................................................................................................... 2-20
3.2.1 Non touch panel models ..................................................................................... 2-20
3.2.2 Touch panel models ............................................................................................ 2-29
4. TROUBLESHOOTING .............................................................................................................. 2-42
4.1 Error Cause and Remedy ............................................................................................... 2-42
4.2 Troubleshooting for Paper Feeding Problems ................................................................ 2-84
4.2.1 No paper is fed from machine paper tray ............................................................ 2-84
4.2.2 No paper is fed from LT ...................................................................................... 2-85
4.2.3 No paper is fed from TT ...................................................................................... 2-86
4.2.4 No paper is fed from MP tray .............................................................................. 2-87
4.2.5 Multiple sheets of paper are fed .......................................................................... 2-88
4.2.6 Paper becomes wrinkled ..................................................................................... 2-88
4.2.7 Paper is fed at an angle ...................................................................................... 2-89
4.2.8 Paper is curled .................................................................................................... 2-90
4.2.9 Duplex printing is not possible ............................................................................ 2-90
4.2.10 Paper jam ............................................................................................................ 2-91
4.3 Troubleshooting for Image Defects ................................................................................. 2-98
4.3.1 Image defect examples ...................................................................................... 2-98
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