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BT 6861 User Manual

BT 6861
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Cisco IP
Phone 6861
A guide to using your phone
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BT 6861 Specifications

General IconGeneral
BrandBT
Model6861
CategoryIP Phone
LanguageEnglish

Summary

What's in the Box

Package Contents

Lists the included items: Cisco IP Phone 6861, plug adapter, Ethernet cable, and quick start guide.

Setting Up Your Cisco IP Phone

Setup Procedure

Guides through checking broadband, powering on the phone, and connecting via Ethernet or Wi-Fi.

Understanding Your Cisco IP Phone

Key Button Identification

Identifies and explains the function of major buttons on the Cisco IP Phone 6861.

Line and Feature Button Status

Explains how button lights indicate phone status: idle, active, on hold, or unregistered.

Managing Phone Calls

Call Handling Procedures

Covers making calls via directory, redial, history, headset, answering, and holding calls.

Advanced Call & Feature Management

Call Transfer, Conferencing, and Termination

Details transferring calls, adding participants, and ending calls.

Volume Control and Voicemail Access

Covers adjusting call/ringer volume and accessing voicemail messages.

Ringtone Customization

Guides on selecting and setting custom ringtones for the phone.

Managing Your Phone Contacts

Adding Contacts from Call History

Instructions for adding numbers from redial or recent call lists to the personal address book.

Direct Directory Management

Explains adding, searching, editing, and deleting contacts directly in the phone directory.

Troubleshooting Common Issues

Resolving Connectivity and Call Problems

Provides solutions for phone connectivity, Wi-Fi issues, and inbound call problems.

Emergency Call Preparedness

Ensuring Address Accuracy for Emergency Calls

Emphasizes keeping address updated for 999/112 calls and notes potential limitations.

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