BT Home Hotspot 500 User Manual

Check box content:
Broadband Extender Flex
Data
Ethernet
Power
Wi-Fi Home Hotspot
Wireless
Data
1
2
Power
WPS
Reset
Link
Wi-Fi Home
Hotspot 500
Ethernet cable
Find out more
• If you need more detailed instructions, Frequently Asked Questions are
available at bt.com/producthelp
• If you cannot find the answer to your problem in the Frequently Asked Questions,
then please call our free Helpline on 0808 100 6116*. Our dedicated advisors
are more likely to be able to help you than the retailer where you made
your purchase.
Broadband Extender
Flex 500
User Guide
Wi-Fi Home Hotspot 500 Kit
Follow the steps in this guide to set up your kit.
If you need some help, see the Frequently Asked Questions at bt.com/producthelp or call 0808 100 6116*.
* Calls made from within the UK mainland network are free. Mobile and International call costs may vary.
1 Plug in extender near your router
2 Plug in your home hotspot
3 Connect your devices

BT Home Hotspot 500 Specifications

General

Brand	BT
Model	Home Hotspot 500
Category	Wireless Router
Language	English

Summary

Plug in extender near your router

Connect the ethernet cable

Connect one end of the ethernet cable to your router and the other to the extender.

Plug the extender into the wall socket

Plug the extender directly into a wall power socket, ensuring it is switched on.

Important: Wall Socket Placement

Ensure extender and hotspot are plugged directly into wall sockets, not extension leads.

Plug in your home hotspot

Connect the hotspot to power

Plug the hotspot into a wall power socket near the device you want to connect.

Check hotspot power and wait for connection

Ensure the hotspot is switched on and wait for connection indicators to light up.

Connect your devices

Connect using Wi-Fi

Find the hotspot network name and key on the pull-out card to connect your device.

Connect using Ethernet Cable

Connect your device to one of the hotspot's ethernet ports using a cable.

Light Status Overview

Broadband Extender Flex 500 Lights

Details on the Power, Ethernet, and Data indicators for the extender.

Wi-Fi Home Hotspot Lights

Details on Power, Port 1&2, Data, and Wireless indicators for the hotspot.

Link & Reset Buttons

Network Joining Procedures

Instructions for preparing and joining a new network using the Link button.

Factory Reset Procedure

Procedure to reset the device to factory settings using the Reset button.

Expand Your Network

Adding More Powerline Extenders

Steps to add additional broadband extenders to your existing kit.

Reset to Factory Settings

Connection Troubleshooting

Wi-Fi Connection Issues

Troubleshoot problems connecting to the hotspot using Wi-Fi.

Poor Wi-Fi Performance

Tips for improving Wi-Fi signal quality and performance.

Data Light Status

Diagnose issues when the data light is off or red.

General Information and Support

Guarantee Details

Information regarding the 3-year guarantee and its terms.

Recycling Your Equipment

Guidelines for environmentally friendly disposal of electrical equipment.

Compliance and Declarations

Information on R&TTE Directive, Declaration of Conformity, and open source codes.