BT Premium User Guide

17
BT Premium userguide
Hints & Tips
Booking a meeting
How to book a
BT Premium call
Contact us on UK Freefone 0800 77 88 77 option 1 then select option 2 to book your BT Premium call. Please quote
your EB account number.
How can I make the most
of my BT Premium call?
Consider selecting instant entry to the call so your participants have easy access. Combine this with Pre-registration
to capture participants details and manage attendance in advance of your call. If your speakers would like a Question
and Answer session at any time during their call, our trained BT Premium Event Management team can professionally
manage this session for you - ensuring that questions are asked in an organised and timely manner. Use BT Vantage
Point to enhance control over your conference call by viewing the list of participants and managing the Q&A queue.
If there are any slides, documents, spreadsheets or other applications that need to be shared or amended with
the participants, our web based online sharing tools Live Meeting or WebEx Event Center are perfect to make sure
the audience is more engaged during your BT Premium call. Just let your conference coordinator know which web
collaboration tool you want to use with your BT Premium call.
Test call If you are new to the BT Premium service and are unsure how the conference call will run, we will be happy to run a
test call with you, just ask at the time of booking.
Before your meeting
Set meeting times that
work across time zones
Remember your participants may be in time zones other than your own.
Double check the conr-
mation email for accuracy
Be sure to check the details of your conrmation email upon to receipt to ensure accuracy.
Communication prior to
the call is critical
A BT Event Call Coordinator will contact you prior to your call to conrm details, discuss how the call is run, review
web conferencing details, and answer last minute questions.
Cancel a call If you must cancel your call, please contact the BT Conferencing Help Desk 24 hours prior to start time.
For more information, please refer to the cancellation policy, which is located in your conrmation email.
During your meeting
For interactive conferenc-
es, participants may mute/
unmute their phones by
pressing * then 6
If you have a large conference, your conference call will generally be listen only. However, if you have an interactive
call, participants may mute and unmute their lines.
Operator assistance If you are experiencing any difculties during your call, you can ask an operator to join your call by pressing * then 0
on your telephone keypad. They will be able to troubleshoot for you there and then.
After meeting
Remind participants about
follow-up or review
If you recorded the event, remind participants (and other invitees who did not attend the meeting) that there is
Replay and recording available (if applicable).
Post-call features will be
sent to host
If the host has requested post-call features, such as a participant list or a recording of the conference, this informa-
tion will be sent after the conference.
Navigation menu
Overview
Key features
Book a BT Premium call
Join a BT Premium call
Pre-registration
BT Vantage Point
Additional features
Hints & tips
Contact details

BT Premium Specifications

General

Answering Machine	Yes
Caller ID	Yes
Call Waiting	Yes
Speakerphone	Yes
Number of Handsets	1
Type	Cordless Phone
Maximum Indoor Range	50 m
Maximum Outdoor Range	300 m