Buick 2005 Terraza - Section 7 Customer Assistance and Information; Default Chapter; Customer Assistance and Information

Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text Telephone
(TTY) Users ...............................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Reimbursement Program ................7-5
Roadside Assistance Program ..........................7-5
Courtesy Transportation ...................................7-7
Vehicle Data Collection and Event Data
Recorders ..................................................7-9
Reporting Safety Defects ................................7-10
Reporting Safety Defects to the
United States Government ..........................7-10
Reporting Safety Defects to the
Canadian Government ................................7-10
Reporting Safety Defects to
General Motors .........................................7-11
Service Publications Ordering
Information ...............................................7-11
Section 7 Customer Assistance and Information
7-1