Customer Assistance and Information ....... 526
Customer Satisfaction Procedure ............... 526
Online Owner Center ................................. 529
Customer Assistance for Text
Telephone (TTY) Users .......................... 530
Customer Assistance Offices ..................... 530
GM Mobility Reimbursement Program ........ 531
Roadside Assistance Program ................... 532
Courtesy Transportation ............................. 535
Vehicle Data Collection and Event Data
Recorders .............................................. 537
Collision Damage Repair ........................... 538
Reporting Safety Defects ............................ 543
Reporting Safety Defects to the
United States Government ..................... 543
Reporting Safety Defects to the
Canadian Government ............................ 543
Reporting Safety Defects to
General Motors ...................................... 543
Service Publications Ordering
Information ............................................. 544
Section 7 Customer Assistance Information
525
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