Crisis Assist, Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock, Roadside
Assistance, Turn‐by‐Turn Navigation and Hands‐Free
Calling are available on most vehicles. Not all OnStar
services are available on all vehicles. For more
information see the OnStar Owner's Guide or visit
www.onstar.com (U.S.) or www.onstar.ca (Canada),
contact OnStar at 1-888-4-ONSTAR (1‐888‐466‐7827)
or TTY 1‐877‐248‐2080, or push
Q to speak with an
OnStar Advisor 24 hours a day, 7 days a week.
For a full description of OnStar services and system
limitations, see the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the OnStar Terms and
Conditions included in the OnStar Glove Box Kit.
OnStar service requires wireless communication
networks and the Global Positioning System (GPS)
satellite network. Not all OnStar services are available
everywhere or on all vehicles at all times.
OnStar service can’t work unless your vehicle is
in a place where OnStar has an agreement with a
wireless service provider for service in that area, and
the wireless service provider has coverage, network
capacity, reception, and technology compatible with
OnStar service. Service involving location information
about your vehicle can’t work unless GPS signals are
available, unobstructed, and compatible with the OnStar
hardware. The vehicle has to have a working electrical
system and adequate battery power for the OnStar
equipment to operate. OnStar service may not work if
the OnStar equipment isn’t properly installed or you
haven’t maintained it and your vehicle is in good
working order and in compliance with all government
regulations. If you try to add, connect, or modify any
equipment or software in your vehicle, OnStar service
may not work. Other problems OnStar can’t control may
prevent service to you, such as hills, tall buildings,
tunnels, weather, electrical system design and
architecture of your vehicle, damage to important parts
of your vehicle in a crash, or wireless phone network
congestion or jamming.
See Radio Frequency Statement
on page 8‑18
for information regarding Part 15 of the Federal
Communications Commission (FCC) rules and Industry
Canada Standards RSS-210/220/310.
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