Bull Escala E5-700 - Common Service Procedures Manual

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Common Service Procedures

ESCALA Power7

REFERENCE

86 A1 52FF 05

Main Page

Table of Contents5
Safety Notices9
Common Service Procedures15
Starting a Repair Action15
Powering on and Powering off a System16
Primary Consoles or Alternative Consoles19
Determining Whether the System Has Logical Partitions21
Separating the 571F/575B Card Set and Moving the Cache Directory Card21
Determining Which Processor Is the Secondary Service Processor26
System Reference Code Format Description27
System Reference Code Information27
Determining System Reference Code Address Formats27
Hardware System Reference Code Formats31
Logical Address Format33
Problem Reference Code Formats Detected by Licensed Internal Code34
Searching the Service Action Log35
Problems with Noncritical Resources36
Using the Product Activity Log37
System Service Tools37
Working with a Communications Trace38
Hexadecimal Product Activity Log Data43
Examples: Obtaining Additional Information from Hexadecimal Reports46
Reclaiming I/O Processor Cache Storage61
Dedicated Service Tools61
Accessing Dedicated Service Tools62
Selecting Function 21 from the Control Panel62
Control Panel Function Codes on the Hardware Management Console63
Performing an IPL to Dedicated Service Tools64
Performing an Alternate IPL to DST (Type D IPL)65
Starting a Service Tool67
IPL Type, Mode, and Speed Options67
Printing the System Configuration List and Details of the System Bus, Main Storage, or Processor67
Printing the System Configuration List68
Printing the Details of the System Bus, Main Storage, or Processor68
Hardware Service Manager69
Managing the Advanced System Management Interface69
Accessing the Advanced System Management Interface70
Accessing the Advanced System Management Interface by Using a Web Browser70
Accessing the Advanced System Management Interface by Using an ASCII Terminal71
Accessing the Advanced System Management Console Interface Using a Management Console72
Displaying Error and Event Logs73
Setting the System Enclosure Type73
Setting the System Identifiers74
Displaying Vital Product Data74
Clearing All Deconfiguration Errors75
Service Functions75
Working with Storage Dumps76
Managing Dumps76
Performing Dumps76
Performing a Platform System Dump76
Performing a Service Processor Dump78
Copying a Dump79
Copying a Dump by Using a Management Console79
Copying a Dump by Using an AIX Command80
Copying a Dump by Using a Linux Command80
Copying a Dump by Using IBM I Service Tools81
Reporting a Dump82
Reporting a Dump by Using a Management Console82
Reporting a Dump by Using an AIX Command83
Reporting a Dump by Using a Linux Command83
Reporting a Main Storage Dump, a Platform System Dump, or an SP Dump by Using the IBM I Service Tools83
Deleting a Dump84
Deleting a Dump by Using a Management Console84
Deleting a Dump Using an AIX Command85
Deleting a Dump by Using a Linux Command85
Deleting a Dump by Using the IBM I Service Tools85
Performing an IBM I Main Storage Dump86
Performing an IBM I Main Storage Dump by Using the Hardware Management Console86
Performing an IBM I Main Storage Dump by Using the Control Panel86
Performing a Slow Boot87
Performing a Slow Boot by Using the Hardware Management Console87
Performing a Slow Boot Using the Control Panel87
Performing a Slow Boot by Using the Advanced System Management Interface Menus88
Determining the Primary or Alternate Console89
Primary Console Workstation Requirements89
Finding the Primary Console When the System Is Operational89
Finding the Primary Console When the System Power Is off90
Resetting the Service Processor90
Resetting the Managed System Connection from the Management Console91
Checking for a Duplicate IP Address91
Disk Drive91
Replacing the Disk Drive Nonconcurrently92
Replacing the Disk Drive Using AIX94
Replacing the Disk Drive Using IBM I97
Replacing the Disk Drive Using Linux105
Preparing to Remove the Disk Drive105
Removing the Disk Drive107
Replacing the Disk Drive110
Rebuilding Data on a Replacement Disk Drive by Using Linux112
PCI Adapter112
Removing and Replacing a PCI Adapter Contained in a Cassette in an AIX Partition that Is Powered on113
Removing and Replacing a PCI Adapters Cpartitiontained in a Cassette in a Linux Partitipartition that Is Powered Partition126
Verifying that the Hot-Plug PCI Tools Are Installed on the Linux Partition139
Removing and Replacing a PCI Adapter Contained in a Cassette in an IBM I Partition that Is Powered on139
Preparing for Hot-Plug SCSI Device or Cable Deconfiguration152
Powering off an Expansion Unit153
Powering on an Expansion Unit160
After Hot-Plug SCSI Device or Cable Deconfiguration162
Verifying a Repair162
Verifying the Repair in AIX163
Verifying a Repair by Using an IBM I System or Logical Partition167
Verifying the Repair in Linux168
Verifying the Repair from the Management Console169
Activating and Deactivating Leds170
Deactivating a System Attention LED or Partition LED by Using the Management Console170
Activating or Deactivating an Identify LED by Using the Management Console171
Deactivating a System Attention LED or Logical Partition LED Using the Advanced System Management Interface172
Activating or Deactivating an Identify LED by Using the Advanced System Management Interface172
Gathering and Uploading System Configuration Information173
Closing a Service Call174
Closing a Service Call by Using AIX or Linux178
Closing a Service Call by Using Integrated Virtualization Manager183
Notices189
Trademarks190
Electronic Emission Notices190
Class a Notices190
Class B Notices194
Terms and Conditions197

Bull Escala E5-700 - Common Service Procedures Manual

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