12
Customer Helpline 0845 600 4632
Trouble Shooting Customer Helpline 0845 600 4632
Problem Possible cause Solution
- Oven does not turn on.
-
Hot plate does not heat
up.
Power is turned off. Make sure the electrical connections are
operational and that the mains power
socket switch is in the on position.
No heat or oven does not
warm up.
- Oven temperature control is
incorrectly set.
- Oven door has been left open.
- Check oven temperature control is set
correctly.
- Make sure oven door is closed. Avoid
opening frequently during cooking.
Oven light does not operate. - Lamp has failed.
- Electrical supply is
disconnected or switched off.
- Replace lamp according to the
instructions on page 12.
- Make sure the electrical supply is turned
on at the mains power socket.
Cooking is uneven within
the oven.
- Oven shelves are incorrectly
positioned.
- Position the shelves towards the top or
bottom of the oven following cooking
guidelines. The top of the oven will be
hotter than the bottom.
IMPORTANT - If problems persist call
an authorised installation engineer or the
customer helpline on 0845 600 4632.
Basic troubleshooting before contacting service
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