11
Things You Should Know About the New Vehicle Limited Warranty
Warranty Repairs — Component Exchanges
In the interest of customer satisfaction, General Motors
may offer exchange service on some vehicle components.
This service is intended to reduce the amount of time
your vehicle is not available for use due to repairs.
Components used in exchange are Service Replacement
Parts which may be new, remanufactured, reconditioned,
or repaired, depending on the component involved.
All exchange components used meet GM standards and
are warranted the same as new components. Examples
of the types of components that might be serviced in this
fashion include: engine and transmission assemblies,
instrument cluster assemblies, radios, compact disc
players, tape players, batteries, and powertrain
control modules.
Warranty Repairs — Recycled Materials
Environmental Protection Agency (EPA) guidelines
and GM support the capture, purification, and reuse of
automotive air conditioning refrigerant gases and
engine coolant. As a result, any repairs GM may make
to your vehicle may involve the installation of purified
reclaimed refrigerant and coolant.
Tire Service
Any authorized Cadillac or tire dealer for your brand of
tires can assist you with tire service. If, after contacting
one of these dealers, you need further assistance or you
have questions, please contact Cadillac’s Customer
Assistance Center. The toll-free telephone numbers
are listed on page 27.
After-Manufacture “Rustproofing”
Your vehicle was designed and built to resist corrosion.
Application of additional rust-inhibiting materials is
neither necessary nor required under the Sheet Metal
Coverage. GM makes no recommendation concerning
the usefulness or value of such products.
Application of after-manufacture rustproofing products
may create an environment which reduces the corrosion
resistance built into your vehicle. Repairs to correct
damage caused by such applications are not covered
under your GM New Vehicle Limited Warranty.
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