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Important Details
Here is some important information to keep in mind when setting up and using your new
GigaSpire BLAST systems:
• The default network name for each u6 is the ‘SSID’ value that appears on the label found on
the bottom of the u6 (shown right).
• When your u6 connects, it will check in automatically to a Calix instance of Calix Support
Cloud (CSC). When this happens, the default SSIDs (of both the 5 GHz and 2.4 GHz
radios) are changed to ‘Calix GigaSpire WiFi’. As a result, you will have a single SSID
(network name) for all devices in your home.
• The ‘WPA Key’ value that appears on the label affixed to the bottom of the GigaSpire (shown above) refers to the default
password to the Wi-Fi network, required when connecting your devices (e.g., smart phones, tablets, laptops, etc.)
• To avoid having to reconnect your existing devices (e.g., smart phones, tablets, laptops, etc.) to the new Wi-Fi
network, you might want to change your new SSID (‘Calix GigaSpire WiFi’) to match the existing SSID used by your
previous router using the Calix CommandIQ app. Instructions to do this can be found on the last page of this document.
• Note: When changing your SSID, it will be case sensitive, so be sure that it matches exactly.
• It is recommended that once the u6 is up and running, you turn off the Wi-Fi on the router / gateway provided by your
service provider. For instructions on how to do that, visit your CSP web site.
• To enable advanced features (like ExperienceIQ and ProtectIQ) in CommandIQ, please contact the Calix Technical
Assistance Center (TAC) @ gigahelp@calix.com.
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