Candela AlexTriVantage

Questions and Answers

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Stacey MorganAug 6, 2025
What to do if Candela AlexTriVantage Cosnetic Equipment shows coolant over-temperature warning?
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  Tami HayesAug 6, 2025
  If you see a 'WARNING--COOLANT OVER- TEMPERATURE' message on your Candela Cosnetic Equipment, first ensure that the system's air circulation isn't blocked, maintaining a 15-inch clearance around the rear panel. Remove any obstructions and allow the system to cool in Standby for 10 minutes. If the issue continues, turn off the system and call for service.
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Gabriel SmithAug 15, 2025
How to troubleshoot Candela AlexTriVantage Cosnetic Equipment that cannot be turned on?
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  Paula BaldwinAug 15, 2025
  If your Candela Cosnetic Equipment won't turn on, start by checking the power cable connection and the facility circuit breaker. Next, ensure the laser system circuit breaker is in the "on" position. Finally, verify that the keylock switch is fully turned clockwise to the "S" position and released.
R
rebeccawillisAug 25, 2025
Why is my Candela AlexTriVantage pulsing at a different rate than set?
- E
  Elizabeth JohnsonAug 26, 2025
  If your Candela Cosnetic Equipment pulses at 4 Hz when the rate is set at 5 Hz, it indicates system degradation. A preventative maintenance visit is required; call Service.

Summary

Chapter 1: Getting Started

Overview of AlexTriVantage Laser

Brief introduction to the AlexTriVantage Laser system and its applications.

Indications for Use

Specifies the conditions for which the laser system is indicated.

Contraindications and Precautions

Lists conditions and situations where laser use is not advised.

Patient Selection Criteria

Guidelines for selecting appropriate patients for laser treatment.

Safety Warnings and Precautions

Essential warnings and cautions for safe operation and potential hazards.

Optical Hazards

Details potential vision hazards associated with laser operation and safety measures.

Electrical and Mechanical Hazards

Outlines risks related to electrical components and mechanical aspects of the system.

Flash Fire Hazards

Addresses dangers of flash fires, particularly with oxygen present during procedures.

Safety Features

Describes the built-in safety mechanisms of the AlexTriVantage Laser system.

Chapter 2: Understanding the Laser

Laser System Introduction and Description

Provides an overview of the laser system's components and their functions.

Front Panel Components

Details the controls and indicators on the front of the laser system.

Rear Panel Components

Describes the connectors and switches located on the rear of the laser system.

Delivery System Overview

Explains the components of the delivery system, including cables and handpieces.

Touch Screen Interface

Details the graphical user interface for operating the laser system.

Calibration and Standby;Ready Modes

Explains system states and the calibration process for optimal performance.

Laser Controls and Parameters

Describes controls for fluence, pulse duration, rate, and other treatment parameters.

Chapter 3: Using the Laser

Performing a Laser Treatment

Step-by-step guide on how to prepare for and perform laser treatments.

Treatment Procedure

Detailed sequence of actions for operating the laser during patient treatment.

Chapter 4: Maintaining the Laser

Cleaning and Disinfecting Procedures

Instructions for cleaning exterior, handpieces, lens, and touch screen.

Maintaining Cooling and Fiber Systems

Guidelines for maintaining the water cooling system and fiber optic delivery.

Laser Calibration Procedure

Steps for calibrating the laser system's energy output for accurate treatment.

Chapter 5: Troubleshooting the Laser

Troubleshooting Common Issues

Provides solutions for common situations and symptoms encountered during operation.

Fault Messages

Explains system fault messages and their corresponding solutions.

Chapter 6: Specifications

System Specifications

Lists technical details including laser type, wavelength, power, and pulse characteristics.

Electrical Requirements

Details power supply needs, receptacle types, and voltage requirements for operation.

Environmental Requirements

Outlines site preparation needs such as space, air quality, humidity, and temperature.

Chapter 7: Laser System Packing Lists, Accessories, and Replacement Parts

Laser Parts and Accessory Kit

Lists items included in the shipping package and available spare parts.

Chapter 8: Service Internal Calibration Procedure

Internal Calibration Procedure

Detailed steps for performing internal calibration of laser energy circuits by trained technicians.

Appendix A: Pre-Treatment Visit

Patient Counseling and Preparation

Information provided to patients before treatment, including history, expectations, and options.

Pre-Treatment Photographs

Guidelines for documenting patient progress with before and after treatment photos.

Appendix B: Treating the Patient

Determining Therapeutic Energy Levels

Guidance on selecting appropriate energy settings based on patient response and lesion characteristics.

Treatment of Tattoos and Lesions

Specific protocols and dosage ranges for treating tattoos and pigmented lesions.

Adverse Effects of Treatment

Discusses potential adverse reactions like scarring and pigmentation changes.

Appendix C: Post-Treatment Care

General Post-Treatment Guidelines

Recommendations for caring for the treated area to promote healing and prevent trauma.

Makeup and Activity Recommendations

Advice on avoiding makeup and strenuous activities post-treatment.

Appendix D: Electromagnetic Compatibility

EMC Compliance and Regulatory Classifications

Information on the system's compliance with EMC standards and its regulatory classifications.