Why does my Candy Activa not spin?
Your Candy Washer might not spin for several reasons. First, the water may not have completely drained away yet; wait a few minutes for the machine to empty. Second, the “Spin Cancel” option might be selected (available on certain models only), so check if this option is enabled. Lastly, an unbalanced load can prevent spinning; try to rearrange the load evenly inside the drum.
What to do if the water does not drain away from my Candy Washer?
If the water isn't draining from your Candy Washer, check the discharge hose for any kinks and straighten it if necessary. Also, examine the filter for any foreign objects that might be blocking it. Ensure that the machine has been plumbed in correctly by checking the installation.
What to do if the door of my Candy Activa will not open?
If the door of your Candy Washer won't open, wait two minutes after the program has finished, as it may take a moment to release.
How to fix a Candy Washer that does not fill with water?
If your Candy Washer isn't filling with water, start by checking if the water supply is turned on. If the water supply is on, ensure that the program selector is correctly positioned.
Why is there water on the floor around the water inlet hose of my Candy Activa Washer?
If you find water around the inlet hose of your Candy Washer, it could be due to a leaking gasket between the tap and the washing machine. Try replacing the gasket and tightening the connection. It could also be due to a strand of clothing or dirt between the gasket and door glass, so reload the machine, keeping the rubber door gasket/door glass clean. Incorrect plumbing may also be the cause, so check the plumbing.
What does error 3 mean on my Candy Activa display?
If your Candy Washer display shows error 3, it indicates a 'no pump out' issue. Check that the drain is clear and that the drain hose is not kinked.
What to do if my Candy Washer does not work on any program?
First, ensure the Candy Washer is plugged in and switched on. Refer to the “Power Failure” section for more detailed checks. Also, make sure the door is properly closed. Reset the RCD and check the appliance again.
Why is my Candy Activa Washer vibrating so much?
Excessive vibration in your Candy Washer can be due to a few reasons. Ensure the washing machine is completely level by adjusting the special adjustable feet. Also, check if the load is distributed evenly inside the drum and rearrange the laundry if needed. Finally, make sure the transit brackets have been removed (refer to the installation section).
What does error 2 mean on the display of my Candy Activa?
If your Candy Washer displays error 2, it means there is no water fill. Check that the water supplies are turned on.
Essential safety precautions to follow before, during, and after using the appliance.
Instructions for starting, pausing, restarting, and cancelling wash programs using the control panel.
Recommended dosage for powder and liquid detergents based on water hardness and soil level.
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General