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George FullerOct 29, 2025
What to do if my Candy Freezer is not cooling sufficiently?
- JJose BradleyOct 29, 2025
If your Candy Freezer isn't cooling enough, several factors could be the cause. First, ensure that the amount of food you've added doesn't exceed the freezer's capacity (check the rating plate for XXkg/24h) and that you're not putting warm food inside. Also, check that the lid closes tightly. You can test the seal by placing a piece of paper between the seal and the freezer's edge when closing it; you should feel resistance when pulling the paper out. If there's no resistance, contact your after-sales service. Make sure the freezer isn't in direct sunlight or near heat sources like ovens or radiators, and if it is, shield it from the sun and increase the distance from heat sources. Also, ensure the plug is in good condition, properly plugged in, and the socket has power; test the socket wi...
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