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Spare parts:
The following spare parts can be ordered from your local Service Force Center. You can fit
these yourself without any special skill or training, e.g.:
butter/cheese compartment,
egg holders,
door racks,
fruit and vegetable drawers,
storage racks.
A malfunction may be caused by only a minor fault that you can rectify yourself using the
following instructions. Do not perform any other work on the appliance if the following
information does not provide assistance in your specific case.
Important!
Repairs to refrigerators/freezers may only be performed by competent service engineers.
Improper repairs can give rise to significant hazards for the user. If your appliance needs
repairing, please contact your specialist dealer or your local Service Force Center.
Symptom Possible Cause Remedy
Appliance is not switched on. Switch on the appliance.
Mains plug is not plugged in or is
loose.
Insert mains plug.
Fuse has blown or is defective. Check fuse, replace if necessary.
Appliance does not work.
Socket is defective. Mains malfunctions are to be
corrected by an electrician.
Appliance cools too much. Temperature is set too cold. Turn the temperature regulator
to a warmer setting temporarily.
Temperature is not properly adjusted. Please look in the “initial Start
Up” section.
Door was open for an extended
period.
Open the door only as long as
necessary.
A large quantity of warm food was
placed in the appliance within the last
24 hours.
Turn the temperature regulation
to a colder setting temporarily.
The food is too warm.
The appliance is near a heat source. Please look in the “installation
location” section.
Interior lighting does not work. Light bulb is defective. Please look in the “changing the
Light Bulb “section.
Heavy build-up of frost,
possibly also on the door seal.
Door seal is not air-tight(possibly
after reversing the door).
Carefully warm the leaking
sections of the door seal with a
hair dryer(on a cool setting). At
the same time shape the
warmed door seal by hand such
that it sits correctly.