GB
If the fault should persist, contact a Candy Technical Assistance Centre. For prompt servicing, give the model of
the washing machine, to be found on the label placed on the cabinet inside of the porthole or on the guarantee
certificate.
Important
1 The use of environment friendly detersives without phosphates may produce the following effects:
- The discharge rinse water may result cloudier due to the presence of zeolites in suspension. This does not
compromise the efficiency of the rinses.
- The presence of white powder (zeolites) on the washing at the end of the washing cycle. This does not remain
incorporated in the fabric and does not alter the colour.
- The presence of foam in the last rinse water which is not necessarily a sign of inadequate rinsing.
- The non-ionic surface-active agents present in the composition of washing machine detersives are often
difficult to remove from the washing itself and, even in small quantities, may produce visible signs of the
formation of foam.
- Carrying out further rinses, in cases such as this, is not useful.
2 If your washing machine fails to function, carry out the above-mentioned checks before calling the Candy
Technical Assistance Service.
FAULT CAUSE REMEDY
1. Does not function
on any
programme
Mains plug not plugged in Insert plug
Mains switch not on Turn on mains switch
No power Check
Electric circuit fuses failure Check
Load door open Close load door
2. Does not load
water
See cause 1 Check
Inlet tap turned off Turn on water inlet tap
Timer not set correctly Set timer on correct position
3. Does not discharge
water
Discharge tube bent Straighten discharge tube
Odd material blocking filter Check filter
4. Water on floor
around washing
machine
Leak from the washer between the tap
and inlet tube
Replace washer and tighten the tube
on the tap
5. Does not spin The washing machine has not dischar-
ged water
Wait a few minutes until the machine di-
scharges water
“No spin” setting (some models only) Turn the programme dial onto spin
setting
6. Strong vibrations
during spin
Washing machine not perfectly level Adjust special feet
Transport bracket not removed Remove transport bracket
Washing load not evenly distributed Distribute the washing evenly
CHAPTER 13
64
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