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Canon ColorWave 3800 User Manual

Canon ColorWave 3800
358 pages
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ColorWave 3800
Operation guide
© 2020 Canon Production Printing

Table of Contents

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Canon ColorWave 3800 Specifications

General IconGeneral
Number of ink colors4 (CMYK)
Duplex PrintingNo
TypeAll-in-One Printer
TechnologyInkjet
Media width297 - 1067 mm
Scan Resolution600 dpi
Original width scan1067 mm
ConnectivityEthernet
Operating System CompatibilityWindows

Summary

Chapter 1 Introduction

About the ColorWave 3800

Provides an overview of the ColorWave 3800 printer, its technology, and main components like the Scanner Express and WebTools Express.

About the users

Details the different user roles (Key operator, System administrator, Power user) and their authorizations for managing the printer's settings.

Notes for the reader

Explains the typography used in the manual and the safety symbols to indicate hazards and precautions.

Available documentation

Lists the available documentation for the printer, including user manuals and online help for various software components.

Chapter 2 Get to know the printing system

The hardware

Identifies and describes the main components of the ColorWave 3800 printer, both front and back, including the media drawer and user panel.

ClearConnect user panel

Explains the functionality of the multi-touch user panel, its components like status lights and buttons, and how to interact with it.

The components of the scanner (optional)

Details the parts of the optional scanner, including the top cover, feed rollers, sensors, and the original feeding table.

The delivery destination

Describes the options for delivering printed output, such as the Top Delivery Tray and back output, and mentions finishing options.

Select the finishing device configuration

Provides instructions on how to configure the finishing device, such as the take-up module or roll wind module, via the user panel.

Connect your printing system

Explains the printer's working area (footprint) and the procedure for connecting the mains supply and network cables.

Switch on the printing system

Details the steps to power on the printing system using the power switch at the back and the on/off button at the front.

Turn off the printing system

Provides instructions on how to completely switch off the printing system using the on/off button or WebTools Express.

Move the system

Guides the user on how to safely move the printer to a new location, including preparing the system and securing its components.

Workflow of the ClearConnect user panel

Explains the workflow on the ClearConnect user panel, covering the home screen, job queue, system menu, and job submission tiles.

Presets, templates and advanced settings

Describes how presets and templates help in job submission and how to access advanced settings for fine-tuning.

The cloud

Explains how to use the cloud as a location for printing and scanning via WebDAV, covering connection and procedures.

Chapter 3 Define your workflow with WebTools Express

WebTools Express

Introduces WebTools Express, its definition, and how to access it via a web browser using the printer's hostname or IP address.

Access management

Explains access management for protecting sensitive jobs, user authentication methods, and scan-to/print-from home folder options.

Log in as an authorized user

Details the procedure for logging in as an authorized user (System Administrator, Key Operator, Power User) to change settings.

Change the password for authorized users or the password encryption key

Guides on how to change passwords for user roles or the password encryption key for secure data storage.

The system monitor

Explains how to open the system monitor to view the printing system's current status and understand system states.

How to edit a setting

Provides a step-by-step guide on how to personalize the printing system by editing settings via WebTools Express.

Save the settings in a file

Explains how to save configured settings in WebTools Express to a file for easy duplication to other printers.

Restore the factory defaults

Describes how to restore the printer's settings to their initial factory default values using WebTools Express.

Set the print job default settings

Details how to configure default values for print jobs, including basic, sheet, layout, and image settings in WebTools Express.

Configure the Smart Inbox settings

Explains the Smart Inbox concept for job management and how to create, open, and manage jobs within it.

Configure the network and security settings

Guides on configuring network settings and browser security settings (Internet Explorer, Firefox, Chrome, Edge) for WebTools Express.

Enable user authentication

Describes how to enable user authentication in WebTools Express for secure access to the system and jobs.

Remote security: certificates

Explains the use of certificates for secure authentication via HTTPS, including self-signed and CA-signed certificates.

Generate a certificate request

Provides steps to generate a certificate request for secure authentication via HTTPS, 802.1X, or IPsec.

Configure the presets

Explains the concept of presets for print/copy jobs and how to set default and custom presets in WebTools Express.

Configure the templates

Details how to create, manage, export, and import templates for folding and scanning jobs via WebTools Express.

Configure the locations

Explains how to scan to and print from various location types, including USB, FTP, SMB, WebDAV, and Home folder.

Create an external location

Guides on creating external locations for FTP, SMB, and WebDAV, including setting up paths and credentials.

Configure the printer settings

Covers configuring printer settings like regional preferences, user session timeouts, working hours, and energy save modes.

Configure the energy save modes

Details how to set up energy save modes and sleep timers to manage printer power consumption and optimize energy use.

Adjust the print quality and print productivity

Explains how to set print quality and optimize productivity by adjusting settings like print quality modes and long plot mode.

About color management

Introduces color management, defining input profiles, color feel, rendering intents, and output profiles for accurate color reproduction.

What is an input profile / standardization?

Defines input profiles and standardization, explaining color spaces like RGB and CMYK and listing various profile settings.

What are rendering intents?

Explains rendering intents (Perceptual, Saturation, Relative, Absolute colorimetric) used to handle gamut mismatches in color printing.

Color management settings in WebTools Express

Describes how to select color management settings based on file type for optimal color information conversion.

Manage media

Explains media profiles, custom media types, and how to manage media properties for optimal print quality.

Create a custom media type

Guides on creating custom media types in WebTools Express, including selecting categories and advanced properties.

Adjust the media properties

Details how to adjust media properties like carriage elevation, compatibility with knife/folders, and vacuum suction.

Configure the media profiles

Explains how to configure media profiles on the printer via WebTools Express, including enabling, disabling, and installing them.

Create a custom media size

Describes how to create custom media sizes in WebTools Express to automatically detect roll width for custom media rolls.

Configure mobile printing and scanning

Introduces Publisher Express for mobile printing and scanning, outlining functionalities, requirements, and usage.

Generate the Quick Response Card

Explains how to generate a QR card containing connection information to easily access the printer from mobile devices.

Connect your mobile device to Publisher Express

Provides methods (QR code, URL, IP address) to connect a mobile device to Publisher Express for printing and scanning.

Chapter 4 Use the printing system

How to feed an original

Details the procedure for correctly feeding an original into the printer for copy or scan jobs, emphasizing proper placement.

Print Jobs - Job submission tools

Introduces job submission tools like Publisher Express, Publisher Select, and driver options for sending print jobs.

Use Publisher Express to send a print job

Guides on using Publisher Express, a job submitter integrated with WebTools Express, to send print jobs to the printer.

Use Publisher Select 3 to send a print job

Explains how to use Publisher Select 3, an application for creating, previewing, and managing print jobs for the ColorWave 3800.

Use Driver Select for Microsoft® Windows® to send a print job

Describes using the Driver Select for Windows driver to create, preview, print, and manage jobs for the Canon printer.

Use Publisher Mobile to send a print job

Details how to use the Publisher Mobile application to plot from a smartphone or tablet, supporting various file types.

Print from your mobile device

Provides instructions on how to print files from a mobile device using Publisher Express, including setting selection.

Troubleshoot print job submission

Offers solutions for common issues encountered during print job submission, such as PDF printing problems with Adobe Reader.

Print Jobs

Explains how to perform a default print job, using presets and Smart Access to start jobs without specific settings.

Direct print

Describes direct printing, where print jobs are sent to the queue immediately, and how to configure this setting in WebTools Express.

Print from a USB key

Details how to perform print and scan jobs directly from a USB key connected to the printer's user panel.

Advanced settings for print jobs

Covers advanced settings for print jobs, categorized by Media, Layout, and Image, allowing detailed customization.

Copy Jobs

Explains how to perform a default copy job, using presets and Smart Access, and covers various copy job settings.

Advanced settings for copy jobs

Details advanced settings for copy jobs, including Media, Layout, Image, and Finishing categories for job customization.

Recommended settings for copy jobs

Provides advised settings for color and grayscale copy jobs to optimize output quality based on original document types.

The original type

Explains how to select the original type (e.g., Photo, Artwork, Lines/Text) to optimize scan quality for color or grayscale.

Make a copy and add a strip

Guides on copying originals and adding a strip to the top or bottom of the copy using the cut size settings.

Scan Jobs

Explains how to perform a default scan job using templates and Smart Access, and covers scan job settings.

Advanced settings for scan jobs

Details advanced settings for scan jobs, including file type, compression, resolution, color mode, and original type.

Advised settings for scan jobs

Provides advised settings for various scan templates based on original document types to achieve optimal quality and productivity.

File type

Explains how file type and color mode affect compression and organization settings for scanned images.

Scan to a USB key

Describes how to scan documents to a USB key inserted into the printer's user panel.

Pause, resume, or stop an active job

Provides procedures for pausing, resuming, or stopping active print, copy, or scan jobs via the user panel or WebTools Express.

Clear the system

Guides on how to remove all print and copy jobs from the system via the user panel's system menu.

Chapter 5 Maintain the printing system

Update your system

Details how to update system software and install security patches via the user panel or WebTools Express.

Replace the media

Provides instructions on replacing media rolls, focusing on the media drawer components and handling precautions.

Remove a media roll

Guides on how to carefully remove a media roll from the printer, including handling and safety advice.

Unpack a media roll

Explains the procedure for unpacking a new media roll, emphasizing careful handling and checking the core information.

Load a media roll

Details the process of loading standard and custom media rolls onto the printer, including media enablement and size configuration.

Load a custom media roll

Guides on loading custom media rolls, requiring prior creation and enablement of the media type and size in WebTools Express.

Media types

Provides an overview of media types matched for quality and performance, listing typical media for various applications.

Media sizes

Lists selectable media sizes in ISO A, SRA, ISO B, Carto B, ANSI, ARCH, and other ranges for printer compatibility.

Custom media specifications

Details specifications for custom media, including core size, width, thickness, diameter, weight, and length for printer compatibility.

Refill the toner

Provides instructions on how to refill toner by replacing the toner cartridge when a 'Toner Low' message appears.

Replace the maintenance tray

Guides on replacing the maintenance tray when prompted by the user panel, which collects used toner for imaging device optimization.

Maintain the scanner

Covers scanner maintenance, including cleaning the scanner's contact plates and rollers to ensure copy and scan quality.

Calibrate the scanner

Explains how to calibrate the scanner using a wizard when copy or scan quality is not satisfactory.

Chapter 6 License management

Introduction to license management

Explains the need for activating licenses for printer applications and the actions that can be performed for licenses.

Check your licenses

Describes how to view license information in WebTools Express, including state, type, duration, and available options.

Get a new license file

Guides on obtaining a new license file by providing necessary information to a local representative.

Activate a new license

Details the process of activating new license files in WebTools Express, including browsing for the file and accepting the agreement.

Chapter 7 Account management

Introduction to account management

Explains that the printing system supports account management, requiring accounting information for print, scan, and copy jobs.

Enable account management in WebTools Express

Guides on defining logging and accounting settings in WebTools Express, including forcing accounting data entry and log file formats.

An overview of Océ Account Center

Introduces Océ Account Center for managing account information of jobs, defining user roles and tasks for administrators and users.

Summary of Océ Account Console

Describes the main functional areas of Océ Account Console, including the Dialog, Devices, and Export filters tabs.

Accounting workflow

Explains how accounting can be integrated into the workflow after administrator configuration, detailing printer and user panel workflows.

Chapter 8 Solve problems

How to solve problems with jobs

Provides guidance on troubleshooting job problems when the job queue bar turns red, including checking media loading and contacting helpdesk.

Clean the print surface

Details the procedure for cleaning the printer's print surface using a supplied clean card to maintain output quality.

Clear an original jam in the scanner

Explains how to clear an original jam in the scanner by removing the original and checking for correct original type.

Event messages

Lists common event messages related to print jobs and provides troubleshooting steps for each issue.

Settings in case of errors

Describes specific settings in WebTools Express that can help resolve print job problems, such as clearing the system or saving job data.

Print a demo print

Guides on printing a demo print to check if the printer is functioning correctly via the user panel's test prints menu.

Print a test print

Explains how to print a test print from a specific roll at the helpdesk's request to diagnose quality problems.

Chapter 9 Support

Counter history

Explains how to navigate the counter history tab to view consumables used per printed job and sort/save the information.

Audit log

Describes how a System Administrator can download a CSV file containing the audit of security-related events in the system.

Remote Service: configure the proxy

Details how to configure proxy settings for a secure internet connection via a proxy server for remote services.

Remote Service: check the connection

Explains how to test the connection between the printer and the service organization after configuring proxy settings.

Remote Service: allow remote assistance

Guides on enabling remote assistance, allowing a service operator to remotely access the printer for support.

Downloads and support for your product

Provides links to download the latest resources, safety information, and contact details for local Canon support.

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