Change the authentication password.
The password has expired.
● Set a new password.
Check the authentication settings.
The authentication method set on the machine does not match the authentication method set on the
RADIUS server.
● Check that the same authentication method is set on this machine and the RADIUS server, and set the
correct authentication method.
Conguring IEEE 802.1X Authentication Settings(P. 398)
Color copying is restricted. Only Black & White copying is available.
Color copying is disabled in the Department ID Management.
● To copy in color, log in using a Department ID for which color copying is not restricted. Contact your
Administrator for the Department ID and PIN.
Setting the Department ID Management(P. 356)
Color printing is restricted. Only Black & White printing is available.
Color printing is disabled in the Department ID Management.
● To print in color, log in using a Department ID for which color printing is not restricted. Contact your
Administrator for the Department ID and PIN.
Setting the Department ID Management(P. 356)
Copying is restricted.
Copying is disabled in the Department ID Management.
● Log in with a Department ID for which copying is not disabled. For the Department ID and PIN, contact
your Administrator.
Setting the Department ID Management(P. 356)
Could not connect.
Connection in Access Point Mode failed due to an error.
● Wait a few moments and try again. If you still cannot connect, try switching the machine off briey.
Connecting Directly (Access Point Mode)(P. 328)
Troubleshooting
647
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