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Canon imagePASS-N1 User Manual

Canon imagePASS-N1
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SERVICE
MANUAL
imagePASS-N1
C an o n
September 5, 2018
Rev. 1
COPYRIGHT
©
2018 CANON INC.
CANON imagePASS-N1 Rev. 1 PRINTED IN U.S.A.

Table of Contents

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Canon imagePASS-N1 Specifications

General IconGeneral
Operating SystemLinux-based
Print ResolutionUp to 1200 x 1200 dpi
Network ProtocolsTCP/IP, AppleTalk
Interface10/100Base-TX Ethernet
Print SpeedSame as the host Canon imageRUNNER ADVANCE device
PDL SupportPostScript 3
Operating System CompatibilityWindows, Mac OS

Summary

Introduction

Important Notices

Details about the manual's purpose, corrections, trademarks, copyright, and cautions.

Explanation of Symbols

Defines symbols used throughout the service manual for clarity in procedures.

Document Conventions

Explains the meaning of notes, warnings, cautions, and important notices used in the document.

Precautions

Provides essential safety guidelines for operating and servicing the imagePASS.

Tools You Will Need

Lists the necessary tools and parts for installing or servicing the imagePASS.

Using the imagePASS

Starting, Shutting Down, Rebooting, and Restarting

Provides step-by-step instructions for managing the power states and restarting the imagePASS.

REPLACING PARTS

Overview of Replacing Parts

General guidance on inspecting, removing, reseating, or replacing major hardware components.

imagePASS Connector Panel and LED Diagnostic Codes

Details the external connectors and power switch, and explains LED diagnostic codes.

Accessing the imagePASS

Procedure to disconnect the imagePASS from the printer and open the unit for inspection and service.

Checking Internal Connections

Guides on verifying internal cable connections to troubleshoot hardware problems.

Removing and Replacing Components

Instructions for removing and installing individual hardware components of the imagePASS.

Printer Interface Board Replacement

Detailed steps for removing and replacing the printer interface board.

DIMM Replacement

Procedure for replacing the DIMM (Dual In-line Memory Module).

Battery Replacement

Instructions for replacing the motherboard battery.

Motherboard Replacement

Guidance on removing and replacing the motherboard, including jumper settings.

CPU and Cooling Assembly Replacement

Steps to remove and replace the CPU and its cooling assembly.

Service Board Replacement

Procedure for removing and replacing the service board.

Chassis Fan Replacement

Instructions for removing and replacing the chassis fan.

Power Supply Replacement

Steps for removing and replacing the imagePASS power supply unit.

Hard Disk Drive (HDD) Replacement

Procedure for removing and replacing the hard disk drive.

Restoring Functionality After Service

Steps to reinstall and verify the imagePASS after performing service or inspection.

INSTALLING SYSTEM SOFTWARE

Installing System Software

Overview and reminders for installing or reinstalling the imagePASS system software.

System Software Installation Reminders

Key considerations for compatibility, backup/restore, configuration, IP address, fonts, and jobs.

Backing Up and Restoring System Configuration

Procedure for saving and restoring the imagePASS system configuration settings.

Using Fiery System Restore

Guide to using Fiery System Restore for backup, recovery, and scheduled backups.

Installing Software Using USB Flash Drive

Detailed steps for preparing a USB drive and installing system software via USB.

TROUBLESHOOTING

Troubleshooting Process Overview

Outlines the systematic approach to identifying and resolving imagePASS problems.

Problem Area Identification

Identifies potential problem areas within the imagePASS and its connection to the printer.

Pre-Call Site Checks

Pre-call checks and questions to ask the customer to diagnose issues remotely.

On-Site Checkout Procedures

Initial visual checks and connection verification performed upon arrival at the customer site.

Symptoms and Solutions Table

Table listing common symptoms, possible causes, and suggested actions for troubleshooting.

SPECIFICATIONS

Hardware Specifications

Lists the key hardware components and specifications of the imagePASS.

Physical Specifications

Details operating environment, power supply, dimensions, and weight of the imagePASS.

Networking and Connectivity Features

Describes the networking capabilities and features of the imagePASS.

Safety and Emissions Compliance

Lists the safety approvals and EMC certifications met by the imagePASS.

INSTALLATION PROCEDURE

How to Use Installation Procedure Symbols

Explains the symbols used in the installation procedure for clarity.

Pre-Installation Checks

Pre-installation checks for IP addresses, securing space, and power status.

Installation Outline Drawing

Provides a visual representation of the imagePASS installation layout.

Checking Contents for Installation

Lists the included hardware components and cables for installation.

Installing the Open I/F PCB

Step-by-step guide for installing the Open Interface PCB.

Installing the imagePASS Unit

Procedure for physically installing the imagePASS unit into the printer.

Post-Installation Settings Configuration

Steps to configure the imagePASS settings after physical installation.

Verifying Operation After Settings

Procedure to verify installation and settings by testing functionality and connections.

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