8
Troubleshooting
Phenomenon
Cause Corrective Action
The Platen suction is too strong.
The back side of the paper is dirty The Platen has become dirty after
borderless printing or printing on
small paper.
Open the Top Cover and clean the Platen .
(→
, If Paper is Soiled)
The surface of the paper is dirty Clean the Paper Retainer .
In the Control Panel menu, set Roll DryingTime to
at least 1 min.
The Paper Retainer is soiled.
You are using a paper that does
not dry easily.
(→
, If Paper is Soiled)
In the Control Panel menu, reduce the level of
VacuumStrength .
(→"Adjusting the Vacuum Strength (VacuumStrngth,"
User's Guide)
(→
, Menu Map)
When paper that does not dry easily is used for
printing, it may curl during printing and touch the
output tray.
(→
, Menu Map)
In this case, in the Control Panel menu, set Scan
Wait Time to an option other than Off .
However, note that printing will now take longer.
Roller marks are left across the
trailing edge of paper
The paper was removed without
pressing the OK button after
printing from the Front Paper
Feed Slot .
Following the instructions displayed, press the OK
button, and after removing the paper, press the OK
button again.
Immediately after borderless
printing, the trailing edge margin is
soiled during regular printing
Depending on your printing
environment, after borderless
printing in which the leading and
trailing edge of the roll is cut
automatically, any ink adhering to
the cutter unit may rub off on the
next printed document.
Follow these steps to change the Between Pages
setting of Drying Time to a value between about
30 seconds and 3 minutes before trying borderless
printing again.
Wipe the rollers to clean them.
(→
, If Paper is Soiled)
(→"Cleaning the Paper Retainer," User's Guide)
On the Main sheet of the printer driver, click
Advanced Settings by Media Type .
1.
Select an ink drying time in the list for the Between
Pages setting of Drying Time .
2.
To Next Page
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