12
Responding to Messages
Error messages may appear on the display screen of the control panel during printer installation. If so, it may not indicate a problem with the printer, and the issue may
be easily resolved. Common messages and the causes are listed here with corrective actions. To respond to error messages other than these, refer to the Basic Guide (2).
For details of operation procedure, refer to User's Guide installed in "Install the Software and the Electronic Manuals".
Message Cause Corrective Action
Paper loaded crooked. The loaded paper is crooked. Adjust the paper. (see steps 7-8 on page 12)
No maintenance cartridge installed. The maintenance cartridge is not connected. Install the maintenance cartridge correctly.
Roll paper is not securely in contact with roll
holder.
The roll of paper was not firmly pushed against the roll
holder when the paper was loaded.
Reload the roll of paper. (see steps 2-7 on page 11-12)
Hardware error. xxxxxxxx-xxxx
(x represents a letter or number)
The belt stopper or the tape inside the top cover has not
been removed.
Turn off the power, open the top cover, and remove the tape and
the belt stopper, then turn the power on.
You may have encountered an error that cannot be
resolved.
Turn off the printer and wait at least three seconds before
restoring the power.
If the message appears again, write down the error code and
message, turn off the printer, and contact your Canon dealer for
assistance.
ERROR Exxx-xxxx
(x represents a letter or number)
You may have encountered an error that cannot be
resolved.
Write down the error code and message, turn off the printer, and
contact your Canon dealer for assistance.
7
Insert the edge of the paper into the
paper feed slot (a) and feed it until you
hear the paper start to feed. The paper
starts feeding.
8
The screen for selecting the paper type
is shown on the display screen. Press ▲
or ▼ to select the type of paper loaded in
the printer.
Select Coated Paper and press OK.
Then from the menu that appears, select
HW Coated and press OK.
Close the roll feed unit cover.
The printhead position adjustment starts
automatically.
Adjusting the position of the printhead
takes about 16 minutes.
When the printhead adjustment is
finished, Ready appears on the display
screen.
Printer setup is now complete.
• To enhance printing quality when
printing fine lines/text or photos at high
precision, see "Enhancing Printing
Quality" in the User's Guide.
After you have finished setting up the printer and installing the software and electronic manuals, we recommend performing color calibration. Color
calibration compensates for changes in color from individual variation and aged deterioration of the printer, ensuring better color consistency.
Perform color calibration using the provided Sample Paper, which is compatible with this process. For information on other compatible paper, refer
to the Paper Reference Guide.
During color calibration, on the control panel's display screen, open (settings/adj. tab) and select Adjust Printer - Calibration - Auto Adjust.
The process of color calibration takes about 13 minutes.
If you use the color calibration for color adjustment, it is useful to set the function to notify the execution period (Prompt Execution). For details of
the function, refer to "Using Color Calibration for Color Adjustment" in User's Guide.
When the setup is completed, refer to the various manuals to use the printer. Refer to "The Manuals Supplied with This Printer" on page 1.
•
•
•
To Previous Page
Loading...
Need help?
General