Canon imageRUNNER 2420 Trouble Error Codes List

1
Canon iR2420 Trouble Error Codes List
Code
Description
Remedy
E000-
0000
Startup error
The temperature detected by the main or
sub thermistor does not rise to the
specified value during startup control.
- Check the fixing film connector. - Replace
the fixing film unit. - Replace the DC
controller PCB.
E001-
0000
Abnormally high temperature (detected by
main thermistor)
The main thermistor detected an
abnormally high temperature (240 deg C)
during temperature control.
- Check the connector of the fixing film unit.
- Replace the fixing film unit. - Replace the
DC controller PCB.
E001-
0001
Abnormally high temperature (detected by
sub thermistor)
The sub thermistor detected an
abnormally high temperature (295 deg C)
during temperature control.
- Check the connector of the fixing film unit.
- Replace the fixing film unit. - Replace the
DC controller PCB.
E002-
0000
Low temperature during temperature
control.
The target temperature is not reached
during temperature control.
- Check the connector of the fixing film unit.
- Replace the fixing film unit. - Replace the
DC controller PCB.
E003-
0000
Abnormally low temperature (detected by
main thermistor)
After the temperature detected by the
main thermistor has reached the specified
value, it does not reach the specified
value during initial rotation.
- Check the connector of the fixing film unit.
- Replace the fixing film unit. - Replace the
DC controller PCB.
E003-
0001
Abnormally low temperature (detected by
sub thermistor)
After the temperature detected by the sub
thermistor has reached the specified
value, it does not reach the specified
value during initial rotation.
- Check the connector of the fixing film unit.
- Replace the fixing film unit. - Replace the
DC controller PCB.
E007-
0000
Fixing film sensor failure
The fixing film sensor is faulty.
- Check the connector of the fixing film
sensor. - Replace the fixing film sensor. -
Replace the DC controller PCB.
E010-
0000
Main motor failure
The main motor is faulty.
- Check the connector of the main motor. -
Replace the main motor. - Replace the DC
controller PCB.
E019-
0001
Waste toner full detection
The waste toner full state was detected.
Replace the drum unit.
E019-
0002
Waster toner full detection sensor is
faulty.
The waste toner full state was detected
continuously for five or more seconds
- Check the connector of the waster toner
full sensor. - Replace the waste toner full
sensor. - Replace the DC controller PCB.

Canon imageRUNNER 2420 Specifications

General

Print Technology	Laser
Type	Monochrome
Print Resolution	600 x 600 dpi
Paper Capacity	250 sheets
Max Paper Size	A3
Duplex Printing	Manual
Connectivity	USB 2.0
Warm-up Time	13 seconds
First Print Out Time	7.9 seconds
Copy Resolution	600 x 600 dpi
Scan Resolution	600 x 600 dpi
Print Speed	20 ppm
Paper Input	250-sheet cassette
Paper Output	100 sheets
Paper Sizes	A4, A5, B5
Paper Weight	64 to 90 g/m²
Copy Speed	Up to 20 ppm (A4)
Multiple Copy	1-99 copies
Zoom	25-400%