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Canon imageRUNNER ADVANCE 8105 Series User Manual

Canon imageRUNNER ADVANCE 8105 Series
327 pages
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Symptoms & Solutions
For the imageRUNNER ADVANCE 8105 Series
A description of the
Top 10 Service Issues
experienced by
iR ADV 8105 service techs with an explanation of the solutions
that resolve each scenario!
Created by Canon Inc.
Ver. 6 Issued 12/18/2013

Table of Contents

Other manuals for Canon imageRUNNER ADVANCE 8105 Series

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Canon imageRUNNER ADVANCE 8105 Series Specifications

General IconGeneral
Print Resolution1200 x 1200 dpi
Duplex PrintingYes
Scanner Resolution600 x 600 dpi
Print SpeedUp to 105 ppm (black/white)
Print Speed (Black)Up to 105 ppm (Letter)
Supported Media SizesLetter, Legal, Statement, Executive, Custom size
Supported Paper SizesLetter, Legal, Statement, Executive, Custom sizes
ConnectivityEthernet
Operating System CompatibilityWindows
Warm-up TimeLess than 30 seconds
TypeMultifunction Printer
Copy SpeedUp to 105 ppm (black/white)
Fax Resolution400 x 400 dpi
Network ConnectivityEthernet
Dimensions790 mm
WeightApprox. 250 kg

Summary

Analyzed Result of Field Visit

Symptom Analysis Table

Table summarizing analyzed field visit data for symptoms and their frequency.

Service Actions to Prevent Recurrence

Recommended actions during service visits to prevent future calls for common issues.

Top 10 Symptoms Overview

Pickup Jam and Paper Feeding Path Issues

Addresses jams related to paper pickup and feeding path issues in the machine.

Specific Symptom Identification

Multi-Feed Jams from Paper Separation Failure

Resolves multi-feed jams caused by inadequate paper separation during pickup.

Paper Sensor Contamination Symptom

Paper Sensor Contamination Jams

Fixes jams caused by paper dust contamination on the paper/scanner sensor.

Scanner Sensor Contamination Symptom

Scanner Sensor Contamination Jams

Troubleshoots jams from scanner sensor contamination due to paper dust.

Jam Code from Driven Roller Wear

Jam Code from Driven Roller Wear

Fixes jam codes resulting from wear in the multi paper pick-up assembly's driven roller.

Unsupported Paper Feeding Symptom

Unsupported Paper Feeding Jams

Resolves jams caused by feeding unsupported paper types like preprinted or coated paper.

Pickup Roller Contamination/Life Symptom

Pickup Roller Contamination or Wear Jams

Addresses jams due to pickup roller contamination or reaching end of life.

Registration Unit Deformation Symptom

Registration Unit Deformation Jams

Resolves jams caused by deformation of the registration unit due to improper jam removal.

Image Quality Issues: Solid/Smudged/Streaked

Black Lines from Fixing/Pressure Roller Wear

Addresses black lines on paper edges due to wear on fixing or pressure rollers.

Finisher Jam and Uneven Stacking Issues

Finisher Software Failure Jams

Resolves finisher jams/misalignment caused by SORTER software versions prior to Ver.34.01.

Professional Puncher Jam Issues

Intermittent 1165 Jam Code

Troubleshoots intermittent 1165 jam codes occurring with the Pro-Punch C-1.

Duplex Jam Issues

Reverse Detachment Solenoid Failure Jams

Fixes jams caused by the failure of the reverse detachment solenoid operation.

Staple Jam Issues

Stapler Does Not Staple or Sort

Fixes stapler issues where it fails to staple or staple sort any sets.

iR-ADV 8105 Series Cleaning Locations

Cleaning Locations and Timing

Lists nine locations for cleaning during visits or parts replacement for image quality.

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