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Canon imageRUNNER ADVANCE DX C3835i User Manual

Canon imageRUNNER ADVANCE DX C3835i
112 pages
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C an o n
Service Guide

Table of Contents

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Canon imageRUNNER ADVANCE DX C3835i Specifications

General IconGeneral
Secure printingYes
Print technologyLaser
Maximum resolution1200 x 1200 DPI
Print speed (black, normal quality, A3)17 ppm
Print speed (black, normal quality, A4/US Letter)35 ppm
Envelopes sizes10, C5, Com-10, DL, Monarch
Maximum print size320 x 457.2 mm
Paper tray media typesBond paper, Coated paper, Envelopes, Heavy paper, Labels, Letterhead, Plain paper, Recycled paper, Thin paper, Transparencies
Paper tray media weight52 - 256 g/m²
ISO A-series sizes (A0...A9)A3, A4, A5
ISO B-series sizes (B0...B9)B4, B5
Maximum ISO A-series paper sizeA3
Multi-Purpose Tray media weight52 - 300 g/m²
Storage mediaSSD
Processor cores2
Internal storage capacity256 GB
Sound power level (printing)61 dB
Sound pressure level (printing)47 dB
DisplayTFT
Control typeTouch
Product colorGray
Display diagonal10.1 \
Market positioningBusiness
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology10/100/1000Base-T(X)
Security algorithms802.1x RADIUS, IPSec, SNMPv3, TLS
Ethernet LAN data rates10, 100, 1000 Mbit/s
Mobile printing technologiesApple AirPrint, Canon PRINT Business, Mopria Print Service
Optional connectivityBluetooth, Near Field Communication (NFC)
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 1 (3.1 Gen 1) ports quantity1
Total input capacity1200 sheets
Total output capacity250 sheets
Maximum input capacity2300 sheets
Paper tray 1 input capacity550 sheets
Total number of input trays3
Multi-Purpose tray input capacity100 sheets
Printer fontsBitmap, PCL, PostScript
Printing colorsBlack, Cyan, Magenta, Yellow
Duplex functionsCopy, Print, Scan
Maximum duty cycle- pages per month
Number of print cartridges4
Page description languagesPCL 6, PostScript 3, UFRII
Scan toCloud, FTP, Fax, Network folder, SMB, USB
Scan driversTWAIN, WIA
Scanner typeFlatbed scanner
Image formats supportedEPS, JPEG, TIFF
Document formats supportedPDF, XPS
Optical scanning resolution600 x 600 DPI
Mac operating systems supportedMac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur
Other operating systems supportedAndroid, iOS
Mobile operating systems supportedAndroid, iOS, iPadOS
Server operating systems supportedWindows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019
Windows operating systems supportedWindows 10, Windows 8.1
Copier resize25 - 400 %
Maximum number of copies999 copies
Time to first copy (black, normal)5.5 s
Time to first copy (color, normal)7.4 s
Faxing-
Operating temperature (T-T)10 - 30 °C
Operating relative humidity (H-H)20 - 80 %
AC input voltage220 - 240 V
AC input frequency50 - 60 Hz
Power consumption (max)1500 W
Power consumption (sleep)0.8 W
Power consumption (copying)613 W
Power consumption (standby)40.7 W
Power consumption (average operating)- W
Energy Star Typical Electricity Consumption (TEC)0.4 kWh/week
Sustainability certificatesBlue Angel
Weight and Dimensions IconWeight and Dimensions
Depth692 mm
Width565 mm
Height788 mm

Summary

Canon imageRUNNER ADVANCE DX C3800 Series Product Overview

Overview of the Canon imageRUNNER ADVANCE DX C3800 Series

Provides a general description of the Canon imageRUNNER ADVANCE DX C3800 Series.

Unified Firmware Platform (UFP) for imageRUNNER ADVANCE DX

Explains the common firmware base across all imageRUNNER ADVANCE DX devices.

Canon Data Backup Service for Device Configuration

Details the service for automatically backing up device data to a cloud-based server.

Device Configuration and Part Numbers

Shows device configurations and part numbers for reference.

Monthly Copy/Print Volume Guidelines

Describes the maximum and optimum monthly print/copy volumes for the devices.

Canon imageRUNNER ADVANCE DX Hardware Accessory Options

Platen Cover-Y3 for Scanning

An optional cover for scanning from the platen glass.

Cassette Feeding Unit-AW1 for Increased Paper Capacity

Adds extra paper capacity with two cassettes.

Staple Finisher-AE1 for Document Finishing

Provides stapling and hole punch capabilities.

Booklet Finisher-AE1 for Booklet Creation

Offers stapling, hole punch, and saddle stitch booklet finishing.

2/3 Hole Puncher Unit-A1 Accessory

Adds 2- to 3-hole punching to compatible finishers.

Inner Finisher-L1 for Internal Document Finishing

An internal finisher with stapling and hole punch options.

Inner 2Way Tray-M1 for Additional Paper Trays

Adds an additional two-tray configuration.

Card Reader-F1 for Department ID Management

Enables department ID management and access control.

Numeric Keypad-A2 for Enhanced Input

Provides an alphanumeric keypad for input and control.

IC Card Reader Box for Numeric Keypad-A2

Allows IC card authentication with the numeric keypad.

Canon imageRUNNER ADVANCE DX System Options

Copy and Print Options for Enhanced Output

Options for enhanced printing, like international fonts and barcodes.

Fax Options for Adding Fax Capabilities

Options for adding fax capabilities to the machine.

Data Security and Wireless Connectivity Options

Features for data security and wireless connectivity.

Accessibility Options for Improved User Access

Options to improve accessibility for users with disabilities.

Canon imageRUNNER ADVANCE DX Storage Capabilities

Mail Box Storage for Print Jobs

Standard storage area for files for printing.

Advanced Box for Document and File Storage

Storage area for scanned documents and Office files.

Network Connectivity for Collaboration

Describes network connectivity for collaboration and file access.

Memory Media for Scanned Document Storage

Allows storing scanned documents on USB memory devices.

Canon imageRUNNER ADVANCE DX Security Features

Device Authentication Methods

Methods for authenticating users at the device.

Device Security Measures

Features to protect and secure the device.

Data Security Protection Methods

Methods to protect and secure data on the device.

Document Security Modes

Modes to protect printed and distributed documents.

Network Security Protocols and Configuration

Secures network communications.

Canon imageRUNNER ADVANCE DX Software Solutions

Document Management and Binding Software

Software for securely storing and managing electronic information.

Scan Management Software Solutions

Solutions for distributing scanned documents.

Print/Output Management Software

Software for managing print and output operations.

Device Security and Management Software

Software for device security and management.

Business Workflow Automation Software

Software to automate document and image related business processes.

Canon imageRUNNER ADVANCE DX Educational Training

Training Program Overview for Technicians

Overview of the training program for technicians.

Foundational Prerequisites for Training

Lists prerequisite courses for technician training.

Certification Requirements for Product Sales

Details certification requirements for selling the product.

Recommended Audience for Training

Identifies the recommended audience for the training program.

Training Course Format and Duration

Describes the duration and format of the training.

Training Facilities and Access Information

Information on where the online course can be accessed.

Required Course Equipment

Lists the recommended equipment for training.

Service Materials for Training Program

Lists required materials for the training program.

uniFLOW Online Training Details

Details eLearning for uniFLOW Online setup and configuration.

uniFLOW Online Express Training Details

Details eLearning for uniFLOW Online Express setup and configuration.

Data Backup Service Training Information

Details eLearning for Data Backup Service setup and configuration.

Canon imageRUNNER ADVANCE DX Servicing Notes

Power and Plug Requirements for Operation

Specifies power and plug requirements for device operation.

Installation Space Requirements

Details the necessary space for machine installation and operation.

Estimated Installation Times for Units

Provides estimated installation times for the main unit and accessories.

Serviceability Design Improvements

Discusses design improvements for serviceability.

Less Maintenance Strategy Recommendations

Outlines a strategy for reducing maintenance efforts.

Remote Support Services Overview

Covers remote support services like imageWARE Remote and CDS.

Device Configuration Management Tools

Tools for managing device configuration settings.

License Management System (LMS) for Software Activation

Process for activating optional software programs via licenses.

Content Delivery System (CDS) Website

Website for downloading and installing MEAP applications.

Recommended System Engineer Skills

Skills and knowledge required for System Engineers.

Firmware Upgrades Using Service Support Tool

Procedure for upgrading system components using the SST.

Solid State Drive (SSD) Handling Procedures

Guidelines for handling SSDs to prevent damage.

Special Tools, Solvents, and Oils for Maintenance

Lists special tools and materials for machine maintenance.

Consumables Information and Estimated Life

Information about consumable parts and their estimated life.

Consumable Parts List with Details

Lists consumable parts with part numbers and estimated life.

Periodic Replacement Parts Status

States that there are no periodically-replaced parts.

Periodic Maintenance Schedule and Procedures

Details periodic cleaning and adjustment of machine parts.

Machine Counters: Soft, MEAP, and Toner Bottle

Explains soft counters, MEAP counters, and toner bottle counters.

Canon imageRUNNER ADVANCE DX Limited Warranty Support

Limited Warranty Conditions and Coverage

Outlines the conditions of the limited warranty.

GPR-53 Drum Unit Limited Warranty Details

Details the warranty for the GPR-53 Drum Unit.

Warranty Programs for Dealers

Describes various warranty programs offered.

Canon imageRUNNER ADVANCE DX Product Technical Support

Canon USA Technical Support Center (TSC)

Information on the primary point of entry for technical support.

Technical Support Escalation Process

Process for escalating technical support cases.

Internet Support via Canon USA e-Support

Accessing technical support information via the internet.

Canon USA Partner Portal Website Access

Access to service guides and other dealer resources.

Canon imageRUNNER ADVANCE DX Appendix

Detailed Product Specifications

Provides detailed technical specifications for the main unit.

Canon Limited Warranty Text

Full text of the limited warranty for the product.

List of Tables in the Document

A list of all tables included in the document.

List of Figures in the Document

A list of all figures included in the document.

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