What the alerts mean
If there is an issue with the Kangaroo™ Joey Enteral Feeding Pump,
an alert will appear on the screen along with a red or yellow light.
Kangaroo™ Joey Enteral Feeding Pump
Hold error
The pump has been in Holding mode
for more than 10 minutes.
Press >Continue to return to Holding screen or press
and hold the >Power button to turn o. Several
options are available from the Holding screen, such
as Run and Adjust Settings.
Feed error
There is a clog in the tubing between the bag
and the pump, or the bag is empty.
First, see if the bag is empty and rell. Then, check for a
clog. Check the valve pocket in the pump set loading
area for dampness or dirt. If the error can’t be resolved,
load a new feeding set, prime it, and press >Continue
to restart the feeding.
Flow error
There is a clog in the tubing between
the pump and the patient.
Check the tubing. If the tube can’t be cleared, load
a new feeding set, prime it, and press >Continue
to restart the feeding.
Pump Set use >24 hours
The feeding set has been in use beyond
the recommended length of time.
When this warning message blinks, it’s recommended
that the feeding set be replaced.
Pump Set dislodged
The feeding set is not properly loaded to
the pump.
Open the door and check the areas where the pump
set is loaded on the pump, reload the feeding set, and
restart the pump to continue.
Battery low
The battery is not charged enough to operate
the pump.
Immediately plug the pump into an outlet to recharge
battery and power the pump.
Troubleshooting tips:
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