Cardo Systems PACKTALK OUTDOOR - User Manual

The Cardo PACKTALK OUTDOOR is a communication and entertainment system designed for helmets, enabling hands-free wireless intercom communication, phone calls, and music streaming. It leverages Cardo's Dynamic Mesh Communications (DMC) technology for robust group communication.

Function Description:

The PACKTALK OUTDOOR facilitates communication among users in a group, allowing for full conference mode with up to 15 users. In DMC mode, users can join, leave, and rejoin existing groups without disrupting ongoing conversations. If a group member goes out of range, the remaining users automatically reconnect with closer members, ensuring continuous communication. The device supports basic audio functions, including volume control and microphone muting. It allows users to make and receive phone calls hands-free, either by using the mobile phone's voice dial option (Siri for iOS, Google Assistant for Android) or Cardo's speed dial feature. Music streaming from a paired device is also supported, with controls for playing, pausing, skipping tracks, and adjusting volume. The device integrates natural voice operation, allowing users to control various features using predefined voice commands in multiple languages (English being the default).

Important Technical Specifications:

• Intercom Technology: Dynamic Mesh Communications (DMC)
• Group Size: Up to 15 users in DMC mode
• Intercom Range: Group members should be within 5 meters (16 feet) for initial group creation. Automatic reconnection occurs when members are back in range.
• Battery Life: Up to 10 hours of talk time.
• Fast Charging: 2 hours of talk time after 20 minutes of charging.
• Connectivity: Bluetooth for pairing with mobile phones and other devices.
• Software Updates: Over-the-Air (OTA) via Cardo Connect App or via computer using Cardo Update tool (Windows® 7/macOS x10.8 minimum requirements).
• Audio Source Priorities: Phone calls have the highest priority, followed by Music or DMC Intercom. Ongoing intercom calls are not interrupted by other intercom calls. Phone calls temporarily mute intercom, but group members remain connected.

Usage Features:

• On/Off: The unit is switched on by pressing the ON/OFF button for 2 seconds, and off by pressing it for 5 seconds. LED indicators confirm status (blue for normal/low battery, purple for charging, red for switching off).
• Volume Control: Roll the Control Wheel forwards to increase volume and backwards to decrease it.
• Microphone Mute/Unmute: Fast roll the Control Wheel backwards to mute, or roll it forwards to unmute. Alternatively, use voice commands "Hey Cardo, mute microphone" or "Hey Cardo, unmute microphone."
• Phone Calls:
  • Making Calls: Tap the Control Wheel or use voice commands ("Hey Siri," "OK Google," "Hey Google") to activate mobile phone's voice dial.
  • Redial: Say "Hey Cardo, redial number."
  • Speed Dial: Set a speed dial number via the Cardo Connect App. To call, press the Control Wheel for 3 seconds or say "Hey Cardo, speed dial."
  • Answering Calls: Tap the Media button once or say "Answer."
  • Ignoring Calls: Roll the Control Wheel forward or say "Ignore."
  • Ending Calls: Tap the Media button once.
• Music Streaming:
  • Start/Stop: Tap the Media button once or say "Hey Cardo, music on" to start. Press the Media button for 2 seconds or say "Hey Cardo, music off" to stop.
  • Next Track: Tap the Media button once or say "Hey Cardo, next track."
  • Previous Track: Tap the Media button twice or say "Hey Cardo, previous track."
• DMC Intercom Group Management:
  • Creating Groups: All users press the Media and ON/OFF buttons together for 2 seconds.
  • Joining Groups: The group admin adds the user via the Cardo Connect App. The user then presses the Media and ON/OFF buttons for 2 seconds. LED flashes (purple for success, yellow for full group, red for failure).
  • Leaving Groups: Can be done via the Cardo Connect App or by performing a factory reset.
• DMC Intercom On/Off: Tap the ON/OFF button twice or say "Hey Cardo mute audio" to turn off DMC Intercom. Use the same operation or say "Hey Cardo unmute audio" to turn it back on.
• Voice Commands: A comprehensive list of voice commands is available for hands-free operation, covering calls, music, and audio settings.
• Cardo Connect App: Allows configuration of settings, remote operation, unit registration, and software updates.

Maintenance Features:

• Charging: Connect the unit to a computer or wall charger using the supplied USB cable. A red LED indicates charging, and the LED turns off when charging is complete. Battery status can be checked via voice command ("Hey Cardo, battery status").
• Software Updates: Regular updates are recommended to ensure optimal performance and access new functionalities. Updates can be performed via the Cardo Connect App (Over-the-Air) or by connecting the unit to a computer with the Cardo Update tool.
• Troubleshooting:
  • Reboot: If the unit stops responding, turn it off and on again, or simultaneously press the Media and Control Wheel buttons for 10 seconds.
  • Factory Reset: This deletes all paired devices and configuration settings. It can be performed through the unit by simultaneously pressing the Media and ON/OFF buttons and the Control Wheel for 5 seconds (LED flashes purple 5 times), or via the Cardo Connect App.
• Personalization: Settings can be customized via the Cardo Connect App to suit individual preferences and dynamic conditions.