Before calling for service, review the chart below rst yourself.
Problem What to check
Unit does not start
● Make sure the dehumidier s plug is pushed completely into the outlet.
● Check the house fuse/circuit breaker box.
● Dehumidier has reached its preset level or bucket is full.
● Water bucket is not in the proper position.
Dehumidier does not dry
the air as it should
● Did not allow enough time to remove the moisture.
● Make sure there are no curtains, blinds or furniture blocking the front or
back of the dehumidier.
● The humidity control may not be set low enough.
● Check that all doors, windows and other openings are securely closed.
● Room temperature is too low, below 5°C(41°F).
● There is a kerosene heater or something giving off water vapor in the
room.
The unit makes a loud
noise when operating
● The air lter is clogged.
● The unit is tilted instead of upright as it should be.
● The oor surface is not level.
Frost appears on the coils
● This is normal. The dehumidier has Auto defrost feature.
Water on oor
● Hose to connector or hose connection may be loose.
● Intend to use the bucket to collect water, but the back drain plug is
removed.
ES, AS or P2 appear in the
display
● These are error codes and protection codes. See the CONTROL PADS
ON THE DEHUMIDIFIER section.
TROUBLESHOOTING TIPS
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