Why am I having problems when leaving the building with my CASTLE Security System?
If you're experiencing issues when leaving the building with your CASTLE Security System, it's likely because a protected door on the exit route has been left open. Make sure to close any open doors.
What to do if I'm unable to set the back door on my CASTLE Security System?
If you're unable to set the back door with your CASTLE Security System, ensure that the door is completely closed.
General| Zones | 8 |
|---|---|
| Material | Plastic |
| Color | White |
| Warranty | 2 years |
| Storage Temperature | -20°C to 60°C |
Explains the meaning of Alert, Alarm, Tamper, Fault, and Unset LEDs on keypads/readers.
Steps to set the alarm when exiting, using PIN, tag, or push-to-set button.
Steps to unset the alarm upon entering using PIN or tag.
How to silence an alarm tone and interpret display messages after activation.
How to use the '1' and '7' keys simultaneously to summon personal assistance.
How to enter the Manager Menu using a Manager PIN code.
Introduction to changing or adding user PIN codes and proximity tags.
Procedure to test all detectors by activating them and confirming system response.
Explains how the system sends messages to mobile phones and communicates with the Castle Host Computer (CHC).
Steps for performing test calls to the CHC, often under engineer supervision.
Process to restore the system functionality using a special anti-code provided by the installer.
Guidance on diagnosing and resolving issues that prevent the system from setting, like open doors.
How to address problems during exit, such as a continuous exit tone indicating an open door.
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