Troubleshooting
If your Caterlite appliance develops a fault, please check the following table before making a call to the
Helpline or your Caterlite dealer.
Fault Probable Cause Solution
The unit is not
working
The unit is not switched on Check the unit is plugged in correctly and
switched on
Plug and lead are damaged Call Caterlite agent or qualified technician
Fuse in the plug has blown Replace the plug fuse
Power supply Check power supply
Internal wiring fault Call Caterlite agent or qualified technician
Door is not closed properly Close door securely
Arcing/Sparking Metallic or other inappropriate
materials are being used in food
preparation
Remove metal objects. Use microwave-safe
utensils only
The oven is operated when empty Do not operate the oven when empty
Spilled food remains inside the
oven
Clean the interior of the oven
Unevenly cooked
foods and/or
undercooked
foods
Metallic or other inappropriate
materials are being used in food
preparation
Remove metal objects. Use microwave-safe
utensils only
Cooking time or power level is not
suitable
Use correct power level, cooking time, or
multistage cooking, as appropriate
Food is not turned or stirred Turn food over, break apart, or stir as appropriate
halfway through cooking time
Food was not completely
defrosted
Defrost food completely before cooking
Uneven,
incomplete
defrosting
Metallic or other inappropriate
materials are being used in food
preparation
Remove metal objects. Use microwave-safe
utensils only
Cooking time or power level is not
suitable
Use correct power level, cooking time, or
multistage cooking, as appropriate
The glass tray is
unstable
Glass tray not positioned properly
on the roller ring, or there is food
under the rolling ring
Take out roller ring, clean if necessary and replace
in the correct position
Glass tray makes
a noise during
operation
The roller ring and/or oven floor
ring is dirty
Clean roller ring and/or oven floor
CD399_ML_A5_v2_170706.indb 9 2017/7/6 18:10
To Next Page
Loading...