Channel Master CM-7100

Questions and Answers

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Jamie WatersAug 18, 2025
What to do if my Channel Master Set-top box remote is not responding?
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  Katie JohnsonAug 18, 2025
  If your Channel Master HD IP Set-Top Box remote control is not responding, first confirm that the remote is on and that you are pressing the buttons firmly. Verify that the IR signal from the remote is being received; the LED on the box should blink when receiving signals. Ensure nothing is obstructing the remote, aim it directly at the front panel of the box (not the TV), and do not stand too far away. Finally, check and/or replace the batteries in the remote.
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sgreenAug 20, 2025
What to do if my Channel Master Set-top box cannot be turned on?
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  Christina MarshallAug 20, 2025
  If your Channel Master HD IP Set-Top Box won't turn on, ensure the power button on the rear panel is switched on. If the device has just received a software update, allow a few minutes for the installation to complete and the system to restart automatically. Check the power connection to the box and the outlet. Try unplugging the unit, plugging it back in, and powering it on again. Also, replace the remote control batteries.
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Thomas DixonAug 23, 2025
Why is there no internet on my Channel Master Set-top boxes?
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  John GilbertAug 23, 2025
  If there is no internet on your Channel Master HD IP Set-Top Box, confirm that the Ethernet cable is properly connected to the Ethernet jack on the back. Make sure you are using the correct type of cable. Verify that your home network is working by accessing it with your computer. Try resetting the network router and modem after connecting the Ethernet cable to the box: unplug or turn off the router and modem, wait a few seconds, and then plug them back in.
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Katherine FrancisAug 26, 2025
What to do if there is no video on my TV screen with Channel Master Set-top box?
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  Elizabeth SmithAug 26, 2025
  If there is no video on your TV screen when using your Channel Master HD IP Set-Top Box, ensure the cables are connected properly and the TV is set to the correct input port (HDMI or A/V output). Confirm that the box is tuned to the correct channel. Try powering off the TV and the box, waiting two seconds, and then powering them on again. Note that in some cases, not all channel options will be available.
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Connie MayoAug 28, 2025
How to fix no audio when viewing video on Channel Master?
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  jennifer89Aug 28, 2025
  If there is no audio when viewing video on your Channel Master HD IP Set-Top Box, first ensure that the Mute button on the remote control or the TV has not been activated. Then, confirm that the box's audio output is correctly connected to the TV or home theater input port with firmly connected audio cables.
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wardsandraAug 30, 2025
Why does Channel Master Set-top box ask for an activation code?
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  icarlsonAug 30, 2025
  The activation code for your Channel Master HD IP Set-Top Box is used to start the system and should have been configured by your service provider. Please contact your service provider for the code.
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lgonzalezSep 2, 2025
How to connect Channel Master Set-top box without yellow input jack?
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  Jennifer SolisSep 2, 2025
  If your TV does not have a yellow input jack for video, use an HDMI cable to connect your Channel Master HD IP Set-Top Box to your TV.
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nmillerSep 4, 2025
What to do if menu pages do not appear on Channel Master Set-top box?
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  Nicole MooreSep 4, 2025
  If the menu pages do not appear on your Channel Master HD IP Set-Top Box, ensure that the TV is firmly connected and set to the appropriate input port for the box.
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Matthew GonzalezSep 7, 2025
How to enable subtitles on Channel Master Set-top box?
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  Dr. Rebekah ThompsonSep 7, 2025
  If no subtitles or program guides are appearing on your TV screen with your Channel Master HD IP Set-Top Box, confirm that the subtitles have been enabled in the settings menu of the box.
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Jessica ChavezSep 9, 2025
How do I remove black bars on the sides of my Channel Master Set-top box screen?
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  Timothy SilvaSep 9, 2025
  If you see black bars on the sides of the screen when using your Channel Master HD IP Set-Top Box with a widescreen TV, it may be because the stretch setting is not enabled, and the program is broadcast in 'pillar-box' format. You can also select a proper frame format suitable for your TV frame type in the Settings menu.