21
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES SOLUTIONS
Milk is not foamy after froth-
ing or steam is not coming
out of tube
1. Unit ran out of steam
2. Milk is not cold enough
3. Cup is too big, and tube
cannot properly reach
milk
4. Using skim milk
5. Frothing tube is blocked
1. Ensure there is enough
water in the reservoir
2. Use cold milk
3. Use a tall, narrow cup
4. Use whole or reduced-fat
milk for best results
5. Wipe away milk residue or
follow the instructions on
pp. 24–25 to descale
Coee is too weak or comes
out too quickly
1. Using single-shot basket
for double shot
2. Coee grind is too coarse
3. Not enough coee in filter
1. Use double-shot basket
for double shot
2. Use a finer ground
3. Add more coee
Water leaks from the bottom
of the unit
1. There is too much water in
the drip tray
2. The unit’s parts are not
working properly
1. Empty the drip tray
2. Contact Chefman
®
Customer Support
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