For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
Your name, address, home and business
telephone numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
0
Dealership name
and
location
0
Vehicle delivery date and present mileage
0
Nature
of
concern
We encourage you to call us
so
we can give your inquiry
prompt attention. However,
if
you wish to write
Chevrolet, address your inquiry to:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O.
Box
7047
Troy, MI 48007-7047
In Canada, write to:
General Motors
of
Canada Limited
Customer Communication Centre, 163-005
1908 Colonel
Sam
Drive
Oshawa, Ontario L1H 8P7
Refer to your Warranty and Owner Assistance
Information booklet for addresses
of
GM
Overseas offices.
When contacting Chevrolet, please remember that
your concern will likely be resolved in the dealership,
using the dealer’s facilities, equipment and personnel.
That is why we suggest you follow Step One first if
you have
a
concern.
Customer Assistance for Text
Telephone (TTY) Users
To
assist customers who are deaf, hard
of
hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any
TTY
user can communicate with
Chevrolet by dialing: 1-800-833-CHEV.
(TTY
users in
Canada can dial 1-800-263-3830.)
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