Getting to Know Your Silverado
20
Roadside Assistance
My GMLink
1-800-CHEV-USA
(1-800-243-8872)
TTY Users: 1-888-889-2438
As the owner of a new Chevrolet, member-
ship in the Roadside Assistance program is
free.
Roadside Assistance is available 24 hours
a day, 365 days a year by calling one of the
above numbers. An advisor will provide you
with over-the-phone roadside assistance
with minor mechanical problems. If the
problem can’t be resolved over the phone,
our advisors have access to a nationwide
network of dealer-recommended service
providers. Roadside membership is free;
however, some services may incur costs.
Roadside offers two levels of service:
Basic Care and Courtesy Care.
Roadside Basic Care provides:
• Toll-free number (shown above)
• Free towing for warranty repairs
• Basic over-the-phone technical advice
• Available dealer services at reasonable
costs (i.e., wrecker services,
locksmith/key service, glass repair)
Roadside Courtesy Care provides:
• Roadside Basic Care services
(as outlined previously)
Plus:
• FREE Non-Warranty Towing (to the
closest dealer from a legal roadway)
The Chevrolet Owner Center at My GMLink
is a complimentary service for Chevrolet
Owners, a one-stop resource to enhance
your Chevrolet ownership experience.
Exclusive member benefits include online
service reminders, vehicle maintenance tips,
online owner manual, special privileges and
more. Sign up today at www.mygmlink.com
• FREE Locksmith/Key Service (when keys
are lost on the road or locked inside)
• FREE Flat Tire Service (spare installed
on the road)
• FREE Jump Start (at home or on the
road)
• FREE Fuel Delivery ($5 worth of fuel
delivered on the road)
Courtesy Care is available to retail and
retail lease customers operating 2004 and
newer Chevrolet vehicles for a period of 3
years/36,000 miles (60,000 km), whichever
occurs first.
For prompt and efficient assistance when
calling, please provide the following infor-
mation to the advisor:
• Vehicle Identification Number (VIN)
• Vehicle license plate number
• Vehicle color and mileage
• Location of the vehicle
• Telephone number where you can be
reached
• Description of problem
Certain restrictions, precautions and safety procedures apply to your vehicle. Please read your Owner
Manual for complete instructions. All information contained herein is based on information available at
the time of printing and is subject to change without notice. Copyright 2004 by GM Corp.
All rights reserved.
05SIL
VERADOGTK B
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