Customer Assistance and Information ....... 556
Customer Satisfaction Procedure ............... 556
Online Owner Center ................................. 559
Customer Assistance for Text
Telephone (TTY) Users .......................... 560
Customer Assistance Offices ..................... 560
GM Mobility Reimbursement Program ........ 561
Roadside Assistance Program ................... 562
Courtesy Transportation ............................. 565
Vehicle Data Collection and Event Data
Recorders .............................................. 567
Collision Damage Repair ........................... 568
Reporting Safety Defects ............................ 573
Reporting Safety Defects to the
United States Government ..................... 573
Reporting Safety Defects to the
Canadian Government ............................ 573
Reporting Safety Defects to
General Motors ...................................... 573
Service Publications Ordering
Information ............................................. 574
Section 7 Customer Assistance Information
555
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