String stuck inside the unit
Some obstructions can cause the string
to become tangled and jump out of the
spindle.
If the string is still visible, you can use the Motion Control to release it. Go into
Misc. Settings and scroll down and select Motion control. Press the down button
until the string becomes untangled. If the string is not visible, you will need to
remove the front panel to facilitate the untangling.
For assistance, visit www.chickenguard.com
Once completed, re-fit the front panel and then press MENU. You will be asked to
re-setup the door. Make sure that the string keeps tension during this process. It
may be necessary to lightly pull the string until slack has been taken up.
The light is flashing when the door is
closed. Is there a problem?
The unit is designed to flash once every
1.5 mins when the door is closed. This
will allow you to confirm the door is
operating correctly even from a distance
when it’s dark.
This could be due to an obstruction
preventing the door from reaching its
fully closed position.
Check for any obstructions preventing the door from fully closing such as straw
piling up on the floor and clear them. The door will then try to carry on closing
every 3 minutes up to a maximum of 5 times. (15 minutes).
Woke up to a door half closed and a
“door error” message on the screen
This could be due to an obstruction
preventing the door from reaching its
fully closed position which lasted more
than 15 minutes, or the 5 attempts to
close the door.
Remove the obstruction, once the sensor can feel the tension on the string, it will
re-attempt to close the door.
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