Mobile Phone won’t pair to system:
• Perform a hard reset in the mobile phone by removing the battery (if removable — see your
mobile phone’s owner manual).
• Delete pairing history in mobile phone and Uconnect system, usually found in phone’s
Bluetooth connection settings.
• Verify you are selecting “Uconnect” in the discovered Bluetooth devices on your mobile
phone.
• If your vehicle system does not generate a pin code, the default is 0000.
Mobile Phonebook didn’t download:
• Check “Do not ask again,” then accept the “phonebook download” request on your mobile
phone.
• Up to 5,000 contact names with four numbers per contact will transfer to the Uconnect
8.4/8.4 NAV system phonebook.
• Up to 2,000 contact names with six numbers per contact will transfer to the Uconnect 5.0
system phonebook.
Text messaging won’t work:
• Check “Do not ask again,” then accept the “connect to your messages” request on your mobile
phone.
• Verify that your mobile phone has the Bluetooth feature (Message Access Profile).
Can’t make a conference call:
• CDMA (Code-Division Multiple Access) carriers do not support conference calling. Refer to
your mobile phone user’s manual for further information.
Making calls while connected to AUX:
• Plugging in your mobile phone to AUX while connected to Bluetooth will disable Hands-Free
Calling. Do not make calls while your mobile phone is plugged into the AUX jack.
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