Warranty Information
90-Day Limited Warranty
Territory: United States/Canada
LIMITED WARRANTY TO ORIGINAL CONSUMER
This product as supplied and distributed new by an authorized retailer is warranted by Southern Telecom, Inc.
to the original consumer purchaser against defects in materials and workmanship (“Warranty”) as follows:
To obtain warranty service:
• Visit our customer support portal: www.customersupport123.com
• Select the brand and model of your device
• Select “Service Request” and fill out the form to begin your inquiry
• Exchanges require dated proof of purchase from an authorized retailer
Your product will be repaired or replaced, at our option, for the same or similar model of equal value if
examination by the service center determines this product is defective. Products received damaged as a result
of shipping will require you to file a claim with the carrier.
Warranty service not provided
This warranty does not cover damage resulting from accident, misuse, abuse, improper installation or
operation, lack of reasonable care, unauthorized modification including software modifications such as the
installation of custom firmware. This warranty is voided in the event any unauthorized person opens, alters or
repairs this product. All products being returned to the authorized service center for repair must be suitably
packaged.
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE
EXPRESSLY DESCRIBED ABOVE SHALL APPLY. DISTRIBUTOR FURTHER DISCLAIMS ALL WARRANTIES AFTER THE
EXPRESS WARRANTY PERIOD STATED ABOVE. NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY
PERSON, FIRM OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BE BINDING ON DISTRIBUTOR. REPAIR,
REPLACEMENT, OR REFUND OF THE ORIGINAL PURCHASE PRICE - AT DISTRIBUTOR’S SOLE DISCRETION - ARE
THE EXCLUSIVE REMEDIES OF THE CONSUMER. IN NO EVENT WILL DISTRIBUTOR OR ITS MANUFACTURERS BE
LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (SUCH AS,
BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS, SAVINGS, DATA OR RECORDS) CAUSED BY
THE USE, MISUSE OR INABILITY TO USE THE PRODUCT. EXCEPT AS STATED HEREIN, NO OTHER WARRANTIES
SHALL APPLY. NOTWITHSTANDING THE FOREGOING, CONSUMER’S RECOVERY AGAINST DISTRIBUTOR SHALL
NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT SOLD BY DISTRIBUTOR. THIS WARRANTY SHALL NOT
EXTEND TO ANYONE OTHER THAN THE ORIGINAL CONSUMER WHO PURCHASED THE PRODUCT AND IS NOT
TRANSFERABLE.
Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential
damages or allow limitations on warranties, so limitation or exclusions may not apply to you. This warranty
gives you specific legal rights, and you may have other rights that vary from state to state or province to
province. Contact your authorized retailer to determine if another warranty applies.
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