Cirrus 3 User Manual

Troubleshooting
Cirrus 3 Iron steamer
My Cirrus 3 is making a strange noise – what can I do?
Pilo 2 Fabric shaver
My Pilo 2 stopped working – what to do?
If your Pilo 2 stops working, there are a few things worth going through to troubleshoot the
device.
Make sure to empty the fabric shaver successively as you use it – if there is a lot of lint and
pilling, this quickly gathers in between the metal protection cover and the razor blades.
Meaning the blades will only shove the lint around and around and not be able to fit new lint.
This will make the fabric shaver seem inefficient, not removing lint.
Remove the razor blades from the metal protection cover and clean both the blades and the
cover thoroughly.
Make sure to assemble the product correctly and in the suggested order. First, attach the
razorblades inside the metal protection cover – razor blades facing down. Then make sure the
razorblade unit and the rotation pin fit properly. Double-check that the rotor pin is straight and
does not look skew.
If the Pilo is not assembled in the recommended order, it might not work as efficiently as
supposed to.
Twist the cover and body of the Pilo in opposite directions to make sure both parts interlock.
You will hear a clicking sound. Make sure the two dots are aligned at the back of the product.
Then you will know the Pilo 2 is correctly assembled.
My Pilo 2 is suddenly running slower – what do I do?
It’s important to frequently remove leftover fuzz from the Pilo 2 Fabric Shaver. Please follow
these steps:
1. Make sure that your Pilo 2 is adequately charged (USB-cable included in the box).
2. Unscrew the shield ring by twisting it in the opposite direction of the “body” of the
device.

Cirrus 3 Specifications

General

Brand	Cirrus
Model	3
Category	Kitchen Appliances
Language	English

Summary

Cirrus 3 Iron steamer

My Cirrus 3 is making a strange noise – what can I do?

Troubleshoot unusual noises from the Cirrus 3 iron steamer by checking internal heating mechanisms.

Pilo 2 Fabric shaver

My Pilo 2 stopped working – what to do?

Resolve Pilo 2 fabric shaver non-operation by cleaning lint, checking blade assembly, and power.

My Pilo 2 is suddenly running slower – what do I do?

Address Pilo 2 fabric shaver slow speed by ensuring adequate charge and cleaning internal fuzz.

Pilo 1 Fabric shaver

My Pilo 1 stopped working – what to do?

Fix Pilo 1 fabric shaver issues by cleaning lint, checking blades, and verifying assembly.

Cirrus 2 Steamer Troubleshooting

My Cirrus 2 stopped working – what to do?

Troubleshoot Cirrus 2 steamer issues including leakage, strange noises, and no steam.

Cirrus 2 Leakage

Resolve water leakage from the Cirrus 2 steamer by checking the tank and mouthpiece connections.

Cirrus 2 Weird noise

Understand unusual sounds from the Cirrus 2 steamer, noting it's normal heating activity.

Cirrus 2 No steam

Resolve Cirrus 2 steamer's lack of steam by checking water tank, power supply, and heating.

Cumulus Steamer Troubleshooting

My Cumulus steamer stopped working – what to do?

Troubleshoot Cumulus steamer non-operation by checking leakage, water tank, and handle assembly.

Cumulus Steamer Leakage

Address Cumulus steamer water leakage from handle, mouthpiece, or tank by checking fittings.

Cumulus Steamer No Steam

Fix Cumulus steamer no steam issue by checking water level, tank attachment, and power.

General Steamer Troubleshooting

Steamer does not heat up or produce steam

Troubleshoot steamers not heating or steaming by checking power, descaling, and water.

Steamer on/off button doesn't light up

Resolve Cirrus steamer on/off button light issue by checking power and contacting support.

Steamer only works in one of two modes

Fix steamers working in single mode by recommending descaling or contacting support.