Email: vc.support@nhs.net
Telephone: 01224 816 666
Cisco DX70: Setting up for care home use v1.2
Your DX70 is able to connect to NHS Scotland’s video conference infrastructure through a standard
broadband connection. We recommend linking the unit to your router using a network cable to receive
the best connection however the unit can connect via wi-fi too. Please note,
the quality of signal you receive and therefore video quality can diminish
rapidly the further your system is from your wireless access point.
Please contact vc.support@nhs.net, supplying the unit's MAC address e.g.
1C6A7AE09V47 (found on the rear of the unit, by the base on a DX70 or
under the flap for a DX80) for a username and password. You will also be
sent a 4-digit PIN number to be used to unlock the screen. These are
required for the initial stages of setup.
1. Attach the power pack to the unit and network cable between the unit and your router (if you intend
to use a wireless connection please note the SSID and passcode you will require) then power on.
2. If you are connected by network cable your first screen will ask you to sign in. If no network cable is
attached, because you intend using a wireless
connection, you will be asked to choose your network
and enter the wireless password. As soon as you tap
on the box asking for Service Domain an onscreen
keyboard will appear.
The Service Domain is vc.scot.nhs.uk. Add the
username and case-sensitive password supplied by
the NVCS support desk and tap Sign In.
3. You'll then be greeted with a Welcome screen. Please tap the Get Started button.
4. Tap Don't Allow when asked about WebEx Meetings.
5. Tap Skip (bottom RHS of screen) when asked about Finding the right people with Jabber.
6. Tap Skip when asked about voicemail.
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