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Cisco TelePresence IX5000 and IX5200 First-Time Setup
OL-27038-01
Required First Time Power-On and Software Installation Procedure
Step 3 Upgrade your system to the latest software image on Cisco.com.
Your system must be registered to Cisco Unified Communications Manager (Unified CM) for it to
download the image. For detailed steps to complete this step, see the “Configuring Cisco Unified
Communications Manager for Your Cisco TelePresence System” section on page 5.
Step 4 Wait for the system to complete its reboot after the software upgrade.
Step 5 Turn on the power to the table PDU by either powering on the PDU switch, or connecting the power cable
from the tables.
Step 6 Perform the first-time setup procedure for your system. For more information, see the “Performing
First-Time Setup” section on page 15.
Step 7 Reconnect the Ethernet cable to the Touch 10 controllers.
Be sure that the Ethernet cable is securely fastened to each Touch 10, and that the cable connector
“snaps” securely in to the jack on both the Touch 10 and the switch side.
Note One Touch 10 controller is required. For an IX5000 system, five more optional Touch controllers are
allowed for the first row. For an IX5200 system, eight more Touch controllers are allowed between the
first and second rows—Three for the first row table, and six for the second row table.
Step 8 Wait for the Touch 10 to upgrade.
The upgrade process takes approximately 5 minutes. The Touch 10 reboots several times and goes
through several initiation sequences.
Do not unplug the device or press any buttons on the Touch 10 during this process.
Note If, after ten minutes, the Touch 10 controller has not initialized, reboot the codec by logging in to the
IX5000 administration GUI and clicking Restart/Reset. The default IP address for the GUI is
169.254.1.1, and the default username and password is admin/cisco. If you have already configured your
codec, the IP address is different.
Per the preceding steps, you must a) wait at least 10 minutes after you power on the switch for it to fully
boot up, and b) reboot the system before you connect the Touch 10 controllers to the switch. This
procedure solves the following issues:
• The switch in the table can take as long as 10 minutes to boot up and receive its configuration from
the codec. Performing first-time setup after you power on the switch allows sufficient time for the
switch to complete its bootup process.
• When first-time setup is complete, the system reboots, which is a requirement before you connect
the Touch 10 controllers.
If you experience issues with the Touch 10 not initializing, reset the switch in the table by completing
the steps in the “Resetting the Table Switch to Fix Issues with Touch 10 Controllers” section on page 5.
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