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Appendix C: Warranty Information
/
APPLICABLE LAW, IN NO EVENT WILL CISCO’S LIABILITY
EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT.
The foregoing limitations will apply even if any warranty
or remedy provided under this limited warranty fails of its
essential purpose.
If you live in and have purchased the product in Australia
or New Zealand, the following two (2) paragraphs will
apply in place of the preceding paragraph:
To the extent permitted by law, Cisco excludes liability
for any lost data, revenue or profit, loss of the ability to
use any third party products, software or services, and
indirect or consequential loss, whether based in statute,
common law (including negligence) or otherwise, arising
out of or related to the use of or inability to use the
product, software, or any services provided in respect of
such product, software or service, even if Cisco has been
advised of the possibility of such damages and Cisco limits
its liability to an amount not exceeding the amount paid
by you for the product.
Part V of the Trade Practices Act (1974) (C’th of Australia),
corresponding consumer protection provisions of
Australian State and Territory legislation and the Consumer
Guarantees Act 1993 (New Zealand) (together, “Applicable
Laws”) imply terms and warranties which operate to
protect certain Australian and New Zealand purchasers of
goods and services in various circumstances. Nothing in
this warranty excludes, restricts or modifies any condition,
warranty, right or remedy implied or imposed by any
Applicable Laws which cannot lawfully be excluded,
restricted or modified.
No Cisco employee, agent or reseller is authorized to
make any verbal or written modification, extension or
addition to this warranty, and Cisco expressly disclaims
any such change to this warranty. If any portion of this
limited warranty is found to be void or unenforceable, its
remaining provisions shall remain in full force and effect.
OBTAINING WARRANTY SERVICE
If you have a question about your product or experience
a problem with it, please go to www.myciscohome.com/
support where you will find a variety of online support
tools and information to assist you with your product. If
the product proves defective during the Warranty Period,
contact Cisco Technical Support (or, if you purchased
your product from a service provider, contact the service
provider) for instructions on how to obtain warranty
service. The telephone number for Cisco Technical
Support in your area can be found by clicking the “Contact
Us” link on the home page of www.myciscohome.com.
Have your product serial number and proof of purchase
on hand when calling. A DATED PROOF OF ORIGINAL
PURCHASE IS REQUIRED TO PROCESS WARRANTY CLAIMS.
If you are requested to return your product, you will be
given a Return Materials Authorization (RMA) number.
You are responsible for properly packaging and shipping
your product at your cost and risk. You must include the
RMA number and a copy of your dated proof of original
purchase when returning your product. Products received
without a RMA number and dated proof of original
purchase will be rejected. Do not include any other items
with the product you are returning. Products returned
for replacement must be returned to Cisco in the same
country in which the original product was purchased.
Defective product covered by this limited warranty will be
repaired or replaced and returned to you without charge.
Customers outside of the United States of America and
Canada are responsible for all shipping and handling
charges, custom duties, VAT and other associated taxes
and charges. Repairs or replacements not covered under
this limited warranty will be subject to charge at Cisco’s
then-current rates.
TECHNICAL SUPPORT
This limited warranty is neither a service nor a
support contract. Information about Cisco’s current
technical support offerings and policies (including
any fees for support services) can be found at
www.myciscohome.com/support.
Please direct all inquiries to: Cisco, 120 Theory, Irvine, CA
92617
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