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Citrix HDX RealTime Media Engine User Manual

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16. Select Video Device and make sure your webcam appears in the Select the camera you
want use for video calls pull-down menu, then click the Video Preview button to test it is
working…
If it is not detected, you will see this message:
17. Now click on Audio Device and make sure your headset is listed and selected in the Select
the device you want to use for audio calls pull-down menu, then click the green play button
next to both Speaker and Ringer to test you can hear audio through your headset:

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Citrix HDX RealTime Media Engine Specifications

General IconGeneral
Media TypesAudio, Video
CompatibilityCitrix Virtual Apps and Desktops
Protocol SupportRTP
Codec SupportH.264, G.722, Opus
Platform SupportWindows, Linux, macOS