Cleanline D Series User Manual

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Software Download & Installation

1. Go to the website http://www.powermatic.co.th

2. Click ViewPower software icon and then choose your required OS to

download the software.

3. Follow the on-screen instructions to install the software.

4. When your computer restarts, the monitoring software will appear as an orange

plug icon located in the system tray, near the clock.

Please follow steps below to download and install monitoring software:

Trouble Shooting

Use the table below to solve minor problems.

POWERMATIC CO., LTD.

w w w . p o w e r m a t i c . c o . t h

Problem Probable Cause Solution

No any words display Low battery. Charge the UPS at least

on the front 6 hours.

panel. Battery fault. Replace the battery with

the same type of battery.

The UPS is not turned on. Press the power switch

again to turn on the UPS.

Alarm continuously The UPS is overload. Remove some loads first.

Before reconnecting

equipment, please verify

that the load matches the

UPS capability specified in

the specs.

sounds when the

mains is normal.

When power fails,

backup time is

shorten.

The UPS is overload. Remove some critical load.

Battery voltage is too low. Charge the UPS at least

6 hours.

Battery defect. It might

be due to high temperature

operation environment,

or improper operation to

battery.

Replace the battery with

the same type of battery.

The mains is normal

but UPS is in battery

mode.

Power cord is loose. Reconnect the power cord

properly.

TEL: 0-2952-4400

User’s Manual

Questions and Answers:

B
Benjamin HolmesJul 31, 2025
What to do if my Cleanline UPS has no display and alarms when the power is normal?
- D
  Donna BartlettJul 31, 2025
  If your Cleanline UPS displays nothing on the front panel and the alarm sounds continuously even when mains power is normal, it could be due to a low or faulty battery, or the unit might be overloaded or not turned on. First, charge the UPS for at least 6 hours. If the issue persists, replace the battery with an identical one. Also, ensure the UPS is powered on and reduce the load by disconnecting some devices. Verify that the remaining load matches the UPS's specified capacity.
M
Michael LunaAug 15, 2025
Why is the Cleanline D Series UPS backup time so short when power fails?
- R
  Robert MorenoAug 15, 2025
  If the backup time of your Cleanline UPS is shorter than expected during a power failure, the UPS may be overloaded, or the battery voltage may be too low due to a defect, high operating temperature, or improper battery operation. Try removing some non-critical loads. Also, charge the UPS for at least 6 hours. If the problem continues, replace the battery with the same type.

Cleanline D Series Specifications

General

Input Voltage	220/230/240VAC
Output Voltage	220/230/240VAC
Frequency	50/60Hz
Topology	Line Interactive
Battery Type	Sealed Lead Acid
Transfer Time	Typical 2-6ms
Operating Temperature	0-40°C
Storage Temperature	-15-45°C
Humidity	0-95% non-condensing
Communication Interface	USB (optional RS232)
Protection Features	Overload, short circuit, overcharge, discharge, surge protection