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Cleanline D Series - User Manual

Cleanline D Series
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Software Download & Installation
1. Go to the website http://www.powermatic.co.th
2. Click ViewPower software icon and then choose your required OS to
download the software.
3. Follow the on-screen instructions to install the software.
4. When your computer restarts, the monitoring software will appear as an orange
plug icon located in the system tray, near the clock.
Please follow steps below to download and install monitoring software:
Trouble Shooting
Use the table below to solve minor problems.
POWERMATIC CO., LTD.
w w w . p o w e r m a t i c . c o . t h
Problem Probable Cause Solution
No any words display Low battery. Charge the UPS at least
on the front 6 hours.
panel. Battery fault. Replace the battery with
the same type of battery.
The UPS is not turned on. Press the power switch
again to turn on the UPS.
Alarm continuously The UPS is overload. Remove some loads first.
Before reconnecting
equipment, please verify
that the load matches the
UPS capability specified in
the specs.
sounds when the
mains is normal.
When power fails,
backup time is
shorten.
The UPS is overload. Remove some critical load.
Battery voltage is too low. Charge the UPS at least
6 hours.
Battery defect. It might
be due to high temperature
operation environment,
or improper operation to
battery.
Replace the battery with
the same type of battery.
The mains is normal
but UPS is in battery
mode.
Power cord is loose. Reconnect the power cord
properly.
TEL: 0-2952-4400
User’s Manual

Questions and Answers

  • B
    Benjamin HolmesJul 31, 2025
    What to do if my Cleanline UPS has no display and alarms when the power is normal?
    • D
      Donna BartlettJul 31, 2025
      If your Cleanline UPS displays nothing on the front panel and the alarm sounds continuously even when mains power is normal, it could be due to a low or faulty battery, or the unit might be overloaded or not turned on. First, charge the UPS for at least 6 hours. If the issue persists, replace the battery with an identical one. Also, ensure the UPS is powered on and reduce the load by disconnecting some devices. Verify that the remaining load matches the UPS's specified capacity.
  • M
    Michael LunaAug 15, 2025
    Why is the Cleanline D Series UPS backup time so short when power fails?
    • R
      Robert MorenoAug 15, 2025
      If the backup time of your Cleanline UPS is shorter than expected during a power failure, the UPS may be overloaded, or the battery voltage may be too low due to a defect, high operating temperature, or improper battery operation. Try removing some non-critical loads. Also, charge the UPS for at least 6 hours. If the problem continues, replace the battery with the same type.

Summary

Software Download and Installation

Trouble Shooting

Package Contents

Product Overview

Front View

Details the front panel of the UPS, including the LCD display and controls.

Back View

Illustrates the rear panel of the UPS, showing various ports and connectors.

Installation and Initial Startup

Placement and Storage Conditions

Guidelines for optimal UPS installation environment, focusing on airflow and temperature.

Connect to Utility and Charging

Instructions for connecting the UPS to AC power and the recommended initial battery charging period.

Connect the Loads

Procedure for connecting devices to the UPS output receptacles for protection.

Connect Modem;Phone

Steps to connect and protect telephone or modem lines from surges using the UPS.

Connect Communication Cable

Guide for connecting the UPS to a PC for monitoring and software control.

Turn On;Off the Unit

Instructions on how to operate the power switch to turn the UPS on and off.

Cold Start Function

Explanation of how to start the UPS using battery power without utility connection.

Cleanline D Series Specifications

General IconGeneral
Input Voltage220/230/240VAC
Output Voltage220/230/240VAC
Frequency50/60Hz
TopologyLine Interactive
Battery TypeSealed Lead Acid
Transfer TimeTypical 2-6ms
Operating Temperature0-40°C
Storage Temperature-15-45°C
Humidity0-95% non-condensing
Communication InterfaceUSB (optional RS232)
Protection FeaturesOverload, short circuit, overcharge, discharge, surge protection