This document serves as an easy reference guide for the ClearCaptions Blue phone, designed to assist registered users with hearing loss in utilizing its features. The device is a specialized telephone that provides real-time captions of conversations, ensuring that users can read what is being said during a call. Federal law restricts the use of this device with captions on to registered users with hearing loss.

Function Description

The ClearCaptions Blue phone is primarily designed to provide captioned telephone service. Its core function is to convert spoken words into text, which is then displayed on the phone's screen, allowing users to read the conversation as it happens. This feature is crucial for individuals with hearing loss, enabling them to follow phone conversations more effectively.

Usage Features

The phone offers a range of user-friendly features, making it accessible and easy to operate.

Turning Captions On/Off:

The ClearCaptions button, marked with "CC," controls the captioning feature.

When captions are on, a steady light illuminates the ClearCaptions button.
To turn captions off, simply tap the ClearCaptions button. The button will flash to indicate that captions are now off.
To reactivate captions, tap the ClearCaptions button again.

Making a Call:

The process of making a call is straightforward:

Use the numerical keypad on the phone to dial the desired number.
Initiate the call by either pressing the Speakerphone button (represented by a speaker icon) or by lifting the handset.
The phone will then begin dialing the number.

Adjusting Volume:

The phone provides multiple ways to manage audio volume during a call:

Volume Up/Down Button: A dedicated button, marked with "+" and "-", allows users to increase or decrease the audio volume as needed throughout the call.
Amplify Button: Pressing the Amplify button (marked with a speaker and "+") will instantly boost the volume to the user's last saved high-volume setting.
Lowering Amplified Volume: If the volume is too high after amplification, pressing the Amplify button again will quickly lower it to a more comfortable level.

Accessing Messages:

The ClearCaptions Blue phone includes a messaging feature, similar to voicemail:

From the Main Menu, tap the Messages icon (represented by a tape recorder).
A list of messages will be displayed. Select the message you wish to listen to.
Tap the Play icon (a right-pointing triangle) to start playback of the selected message.
To delete a message, tap the Delete icon (an "X" in a box).

Managing Contacts:

The phone allows users to add, store, and call contacts efficiently.

Adding a Contact:

On the Home Page, tap the Contacts icon (represented by a person's silhouette).
At the bottom of the page, tap the Add icon (a "+" sign).
Enter the first name, last name, and phone number of the new contact.
Tap the "Save" button to store the contact information.

Calling a Contact:

From the Home Page, tap the Contacts icon.
Browse and select the contact you wish to call from the list.
Select the specific number if the contact has multiple phone numbers.
Tap the Dial icon (a phone receiver) associated with the contact.
To start the call, either press the Speakerphone button or lift the handset.

Managing Favorites:

Users can designate frequently called contacts as "Favorites" for quicker access.

Adding a Favorite:

On the Home Page, tap the Favorites icon (a heart symbol).
Tap the Add icon (a "+" sign) at the bottom of the page.
Locate and tap the contact you wish to add to your Favorites list.
Tap the heart icon next to the specific number(s) you want to mark as a Favorite.
Tap the "ADD" icon to finalize adding the contact to Favorites.

Calling a Favorite:

From the Main Menu, tap the Favorites icon.
Select the desired Favorites entry from the displayed list.
Press the Speakerphone button or lift the handset to initiate the call.

Maintenance Features

The document also includes sections for users to record important information about their phone service and internet connection, which can be helpful for troubleshooting or support.

"Make a note of it:" sections:

These sections prompt users to record:

Phone Service Provider: The company providing their telephone service.
My Phone Number: The user's assigned phone number.
Internet Service Provider: The company providing their internet service.
Internet Service Type: Options include Cable Modem, Cellular/Dish DSL, Fiber Optic, or Other.
Modem/Router Type: The specific model of their internet modem or router.
Connected to Device by: Whether the phone is connected via Ethernet or Wi-Fi.
Network Name (SSID): The name of their Wi-Fi network, if applicable.
Wi-Fi Password: The password for their Wi-Fi network.
ClearCaptions Information (Username & Account Password): Details for their ClearCaptions account.

These details are crucial for setting up the device, ensuring proper connectivity, and for any future technical support needs.

Compliance and Responsibility:

ClearCaptions emphasizes its responsibility for ensuring the phone's compliance with FCC regulations. It also states that any physical changes or modifications to the phone must be approved by ClearCaptions; otherwise, the user may no longer be authorized to use the device. This highlights the importance of maintaining the device's integrity as designed by the manufacturer.

The ClearCaptions Blue phone is a specialized communication tool designed to empower individuals with hearing loss by providing real-time captions, making phone conversations more accessible and understandable. Its intuitive interface and dedicated features aim to offer a seamless user experience.

ClearCaptions Blue - Connection and Account Information; Device Connection Method; Network and Wi-Fi Details; ClearCaptions Account Credentials