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Warranty
normal wear and tear; re, and acts of God such as lightning, oods, earthquakes, etc. Outdoor-Use Sauna
warranties do not include damage arising from a failure (i) to maintain the Sauna on a at, level, hardtop
surface with adequate drainage and (ii) to keep the exterior free and clear from plants, trees, grasses, soil,
and snow deposits.
The limited warranty does not include: labor, transportation, or other costs incurred in the removal and/or
reinstallation of the original unit and/or installation of a replacement unit; any costs relating to obtaining
access for repair; or loss of use damage, including loss of sales, prot or business advantage of any kind
under any circumstances. The labor warranty is provided in the United States of America and Canada only.
User shall be obligated to pay for postage and handling for mailing and delivery of any products outside the
United States and Canada. Dated proof of purchase of the product is required for a warranty claim. These
disclaimers shall be equally applicable to any labor or service provided by Company and its designated
representatives.
RESPONSIBILITIES OF OTHERS
Unless otherwise expressly agreed in writing, (a) all installers are separately contracted for by user and
are not under the direction and control of Company, (b) the installer is the user’s responsibility, and (c)
Company will have no obligation, liability, or responsibility in connection with the same. Your installer is
responsible for inspecting the unit prior to installation and ensuring the unit is free of defect or damage.
Notices are placed on and in the unit and on the shipping carton advising the installer of this responsibility.
In the event of a problem identied prior to installation, the unit must not be installed, and Company is
not responsible for failures or damage that could have been discovered, repaired, or avoided by proper
inspection prior to installation. Damage occurring in transit is the responsibility of the carrier. The user or
installer MUST open the crate and inspect the unit for damage when it is delivered. If damage is discovered,
it must be reported immediately to the seller and the carrier in writing, and an inspection requested.
Failure of the carrier to respond should be reported to the seller and the carrier. Your freight claims
should be led promptly thereafter. Damage occurring to the unit during installation is the responsibility
of the installer and/or building contractor and damage occurring thereafter is the responsibility of the
user. Failure of any non-factory installed components, parts and accessories is the sole responsibility of
the equipment manufacturer except as provided above. Any replacement parts shall be covered only by
the original equipment manufacturer warranty, if any. Your installer is responsible for knowing local code
requirements and installing the unit safely in accordance with the same. The Company is not responsible
SAUNA WORKS LIMITED LIFETIME WARRANTY
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