Cloer 6020 - Product Support and Policies; Environmentally Friendly Disposal; Customer Service Contact; Warranty Conditions

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vinegar to the water. Fill the vinegar water into
the heating unit and let it boil away without lid.
After that, clean the heating unit by means of a
damp, soft cloth. Never use aggressive cleaning
agents or sharp objects as this could damage
the coating.
Egg carrier as well as the cover are dishwasher-
safe.
Warranty void in case of improper functioning
due to decalcification!
Problem / Cause / Solution
Problem Possible
cause
Solution
Egg boiler
does not
work
Appliance
not con-
nected
Put plug in
wall socket
Eggs get too
hard
Too much
water filled in
Fill in less
water
Eggs get
too soft
Too little
water filled in
Fill in
more water
Egg boiler
gets very
loud during
operation
Egg boiler
calcified
Decalcify
egg boiler
White stains
on heating
surface
Egg boiler
calcified
Decalcify
egg boiler
Environmentally friendly disposal
We use only environmentally friendly packaging
for the transport of our appliances. Please
recycle cardboard/paper and plastic packaging
appropriately.
CAUTION!
Electrical appliances should
not be disposed of with
the household trash.
Electrical appliances contain valuable raw
materials. When an appliance is worn-out, please
take it to a recognised recycling facility. Please
consult the local authorities for information on
recycling appliances.
Customer service
In the event that your Cloer appliance becomes
defective, please contact your Cloer dealer or
Cloer customer service department.
Cloer electrical appliances comply with current
EC guidelines and safety regulations.
Conditions of warranty
Cloer grants you, the private end user, a
limited manufacturer’s warranty. Assuming
careful handling and compliance with the
operating instructions and safety notices, we
will be obligated to replace the appliance at
no cost, insofar as there are defects in material
or workmanship. The repair will be eected by
repairing or replacing defective components.
Any parts replaced will become the property of
Cloer. All further claims of any type, especially
claims for indemnication, are not valid. This
warranty does not aect any rights of the
customer with respect to the sale of goods in
accordance with the applicable national laws.
The warranty period is 2 years starting from the
date on which the product was rst purchased
by an end consumer. The warranty period will
not be extended or begin anew or in any other
way be aected by the subsequent sale, repair
or replacement of the product.
This warranty is passed on to you by your retail
dealer. In order to assert a warranty claim, please
contact your dealer directly.
If you have questions about your product, please
contact the Cloer importer in your country. The
address and telephone number can be found
on our website at http://cloer.com or you can
send an e-mail to
service-uk@cloer.de
As proof of warranty entitlement you must
submit the original sales receipt with the date
of sale and the dealer’s address. Without the
sales receipt, the repair will be carried out at
your expense without asking.
The warranty does not cover damages resulting
from
improper use,
natural wear and tear,
external inuences (e.g. damage from transport,
shocks, jolts, heat, acids, etc.),
insucient decalcifying *
or unsuitable accessories.
The warranty will be void if the appliance
is used commercially,
is opened or modied without authorisation
or if unauthorised repairs are attempted.
Also, the warranty does not apply to consum-
able materials.
* Electric kettle / coeemaker / teamaker
27
EN